مراجعاتSofitel Luxembourg le Grand Ducal

رد من مكان الإقامة: Dear Guest,We would like to thank you for your feedback after your recent stay at Sofitel Le Grand Ducal. It is a pleasure to hear that you found our hotel very nice, clean, and that our service met your expectations. Please rest assured that your kind words will be shared with our team, who will be delighted to know their efforts contributed to your enjoyable stay. We look forward to welcoming you again soon in Luxembourg.Best Regards,Fernando Lopez LensGeneral Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to rate your experience at Sofitel Le Grand Ducal and to share these wonderful pictures!We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future in LuxembourgSincerely,Fernando López LensGeneral Manager

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We are deeply sorry to hear about the hygiene and service issues you encountered during your stay, and we value your opinion. Please note that there was a miscommunication during your stay as the team understood that there was an issue in the bathtub, not with the bathrobe. We do apologise for any confusion, the team indeed deeply cleaned the bathtub instead.We do hope to have the pleasure to welcome you on a future occasion to provide you with a spotless room and smooth experience,Best Regards,Fernando Lopez LensGeneral Manager

رد من مكان الإقامة: Dear Guest,We are glad to see that your experience was up to your standards, it is rewarding to see that the team and the services provided were perfectly presented. Looking forward to having the opportunity to welcome you back.Best Regards,Fernando Lopez Lens,General Manager

رد من مكان الإقامة: Dear Guest,Thank you very much for the time you took in providing us with a positive rating. We are looking forward to welcoming you back,Best Regards,Fernando Lopez Lens,General Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to rate your experience at Sofitel Le Grand Ducal and to share these wonderful pictures!We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future in LuxembourgSincerely,Fernando López LensGeneral Manager

رد من مكان الإقامة: Dear cherished guest,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager

رد من مكان الإقامة: Dear Ligoumaolog,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager

رد من مكان الإقامة: Dear Cherished guest,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our location convenient—being close to the train station and city center while still maintaining a quiet atmosphere is something we strive for.We're glad that you enjoyed the size and cleanliness of your room. We appreciate your understanding regarding the absence of toothbrushes and toothpaste; we encourage our guests to pack these essential items, but we will certainly consider your feedback for future improvements.It's great to know our front desk team was able to assist you in English, and we truly value your kind words about their attitude. We're also pleased that you found our policy of not charging a city tax beneficial for your stay.Thank you once again for your thoughtful comments. We hope to welcome you back in the future!Kind regards,

رد من مكان الإقامة: Dear CCP9109,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed our prime location and that it was convenient for exploring both the train station and the old town. It’s great to know that you appreciated the hotel facilities, spacious rooms, and the thoughtful design of our dry and wet separation.We’re delighted you enjoyed the complimentary mini bar and the upgraded room with a stunning view! It’s wonderful to know that opening the curtains was a highlight for you. We appreciate your feedback regarding the shower room setup and the bedding; we will certainly take these comments into account as we continue to improve our guest experience.We sincerely apologize for the disturbance caused by the music from the bar above, and we appreciate your understanding. We will investigate this matter to find a suitable solution for light sleepers. We’re also glad to hear you enjoyed breakfast on our top floor while taking in the beautiful views. Thank you for your kind words about our breakfast selection; we are always looking to enhance our offerings further. Lastly, we’re thrilled to hear that our staff made a positive impression on you! We pride ourselves on providing excellent service, and it’s great to know that our team was helpful and accommodating during your stay.Thank you once again for your review. We hope to welcome you back in the future for another amazing experience!Best regards, Fernando López Lens General Manager

رد من مكان الإقامة: Dear beloved guest,Thank you so much for your kind words! We're delighted to hear that you found our location perfect for your trip to Luxembourg. It's wonderful that you enjoyed the fantastic views and the quality of our wine at the restaurant on the top floor. We're also pleased that you appreciated our fitness facilities and the convenience of our connected parking.We hope to welcome you back soon for another great stay!Best regards,Fernando López Lens General Manager

رد من مكان الإقامة: Dear Cherished guest,Thank you for taking the time to review your experience in our hotel.We are delighted to know that you appreciated our prime location.Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you acknowledged their efforts. We are pleased to know that you appreciated the high standards of our service that we strive to uphold. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager

رد من مكان الإقامة: Dear cherished guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a positive stay.Your kind words inspire our team to keep delivering the best experience for our guests. We cannot wait to welcome you back for a memorable visit.Kind regards,Fernando López Lens General Manager

رد من مكان الإقامة: Dear Liangxiong,Thank you so much for your wonderful review! We’re thrilled to hear that you found our transportation options convenient and enjoyed the easy access to local attractions. It’s great to know that our breakfast, room, view, and service met your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay soon! Safe travels!Sincerely, Fernando López Lens General Manager