مستخدم نزيل
26 نوفمبر 2024
We had 2 good nights' sleep in a comfortable bed & room, although the bottom sheet wasn't deep enough for the mattress and kept coming loose. Good shower room and nice products. Awful coffee in single-use plastic pods in room. Very disappointed to find everything in the breakfast area was single-use and disposable - plates, cutlery, cups, condiments. Almost no presence of staff - reception desk was empty much of the time, and when present staff were unprofessionally dressed and silent - no greetings given on arrival or departure. Experience was not what I expected from a Hilton brand, despite the lurid pink 'Paris Hilton' waffle batter.
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