مراجعاتPilo Hostel

رد من مكان الإقامة: Thank you so much for your lovely feedback! We're thrilled to hear you had such a restful night — it's wonderful that you found the private sleeping pods and air-conditioned room so comfortable. Nothing makes us happier than knowing our guests sleep well and feel recharged. Hope to see you again soon at PILO!Warm regards,Victor – Assistant Manager – PILO

رد من مكان الإقامة: Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet your expectations and that you encountered such unsettling issues — especially regarding cleanliness, comfort, and security. This is not the experience we aim to offer at PILO, and we take your feedback very seriously. Please know that we’ve already taken measures to reinforce safety protocols and improve room maintenance. We deeply regret the inconvenience and stress caused, and we appreciate you bringing these matters to our attention.If you’re ever open to giving us another chance, we would love the opportunity to provide you with a much better experience.Warm regards,Victor – Assistant Manager – PILO

رد من مكان الإقامة: Thank you for your detailed feedback! We're happy to hear you enjoyed our garden, clean facilities, and the convenience of having a bathroom in the room. It’s great to know you found the location scenic and close to cultural and shopping spots, even if a bit uphill. We’re sorry the service didn’t fully meet your expectations — we’ll share your comment with the team to improve. We hope to have the chance to welcome you again and offer an even better experience!Warm regards,The PILO Team

رد من مكان الإقامة: Thank you so much for your feedback! We’re really glad you enjoyed the capsule-style setup and appreciated the value for the price, as well as the helpfulness of our team : and we’re happy the free coffee was a nice touch!We’ve noted your comment about the showers and will work with our cleaning team to improve the frequency of checks. Thanks again for pointing that out: it helps us get better!If you’re ever back in Lyon, we’d love to welcome you again. Warmest regards.The Pilo team - Antonio.

رد من مكان الإقامة: Thank you so much for your feedback! We're delighted that you appreciated the quality of our service and the comfort of your stay. Our establishment is located on the slopes of Croix-Rousse, a charming but sometimes challenging area to access. Don't hesitate to contact us before your next stay: we'll be happy to advise you on the most accessible options (Bus nearby). We look forward to welcoming you again!The Pilo team - Antonio.

رد من مكان الإقامة: Thank you for your feedback! We’re glad to hear the place was better than you expected and quite spacious. We understand that the uphill walk to the hotel can be a bit challenging, especially with heavy luggage. The location is convenient for walking to Lyon’s city center and old town, and we appreciate your kind words. We hope to welcome you again soon!

رد من مكان الإقامة: Dear guest,Thank you very much for your review. We're delighted to hear that you enjoyed your stay at Pilo Lyon !We look forward to seeing you again !Warmest regards.The Pilo Lyon Team - Antonio.

رد من مكان الإقامة: Bonjour,Un grand merci pour votre commentaire !Nous sommes ravis que vous ayez apprécié la propreté de nos chambres et lits, ainsi que les services comme la cuisine partagée et les réductions au restaurant et au bar. Notre emplacement, en effet central, permet de profiter pleinement de Lyon, même si nous comprenons que l’éloignement de la gare puisse être un petit inconvénient.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !Bien cordialement,L’équipe Pilo Hôtel

رد من مكان الإقامة: Dear Jin,Thank you for sharing your recent experience with us. We're thrilled to hear you had a great stay and enjoyed the convenient location, clean environment, and especially the food and beer at our restaurant. Please know that the doors of your Lyon home will always be open to you!We look forward to your next stay and remain at your disposal should you need any assistance.Have a wonderful day,The Pilo team - Antonio.

رد من مكان الإقامة: Dear Edgaras,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in Lyon!Warmest regards,Pilo Lyon Team - Antonio.

رد من مكان الإقامة: Dear guestThank you very much for your review. We're delighted to hear that you enjoyed your stay at Pilo Lyon.We look forward to seeing you again!Warmly,The Pilo Lyon Team - Antonio

رد من مكان الإقامة: Hello,Glad to hear that! See you soon!Pilo Lyon

رد من مكان الإقامة: Dear Jingdao,We thank you for taking the time to share your impressions of your stay with us. We're glad you found the shared kitchen and room clean. However, we’re sorry to hear that your bed wasn’t as expected upon check-in : that shouldn’t have happened, and we’ll look into it to ensure it doesn’t occur again.About the hotel location, we understand that the hill can be a bit challenging with heavy luggage. While it offers great views!! : we recommend taking public transport if carrying heavy bags.We look forward to welcoming you back in Lyon!Warmest regards,Pilo Lyon Team - Antonio.

رد من مكان الإقامة: Thank you for your feedback! We're glad you had a great experience. Hope to see you again soon at Pilo! 😊Pilo Team Lyon