Hotels with Breakfast in Macau

This hotel is located at a very convenient location. But overall experience is just average because of the following main reasons: 1) check-in: the check-in area is crowded, no queue-up line for check-in/out customers and the whole area just looks chaos. When i tried to seek help, one of the staff directed me to a vacant line and when we came in front of the check-in counter, the staff was writing some sort of notes at a post card or something and didn’t greet us or even gave proper response to us. She looked at us for 1 second and carried on her writing task. We have no clue but just stood up there in front of the check-in counter and wait for the staff to acknowledge us. It was until I slightly raised my voice at her telling her I was waiting for her to finish the writing and help us to check-in, she notified I was a little bit angry and dropped her pen and took care of us!!! Shame that this famous hotel has this kind of training for staff!!! 2) Swimming pool: the swimming pool (at Bond Tower 2) is good and the staff were all very helpful. But what I suggest for the management is to include some sort of bar/snack facilities (like a small bar or something) at the pool side. It would be a nice and marvellous and chilled experience to have some cocktails or cold drinks sitting at such beautiful pool benches and sitting areas. 3) Hotel Bar: I was told that the Bard Bar was chosen to be one of the top 50 Asian bar and I have had the experience to go for a glass of cocktails with my wife after dinner. We are astonished by the “atmosphere” and “vibe” there…….. To be honest, the bar was beautifully decorated and the staff were all good and helpful. I don’t know if there was any propaganda or marketing or promotion issues, we arrived at the bar at around 9:30pm and left at around 11:30pm, we were the only customers there for the night!!! I think the management should do something on the promotion/propaganda as the place is such a nice place for hotel guests. Nice place, nice staff!!! 4) Check-out: we all understand that the normal check-out time was 12pm, however, I think it will be a definitely “turn-off” when you received a call from staff politely asking if I need an extension of stay (actually a relatively “polite” phrase for “sir, times up, you have to leave now…”) at 12:15pm!!! We had lots of experience over premium / luxury hotels and we both consider that 30 mins grace period is a “norm” and relatively appropriate period for customers to understand they are running over-time…… Frankly speaking, no offence as they did nothing wrong but we both suggest 30 mins a relatively better time period. Having expressed the above negative comments, we both want to shout out some good points of Londoner hotel. We were offered an upgrade promotion to Charles Suite at a rate of MOP500. And I must tell everybody that the cleanliness and tidiness of the room is superb, one of the best we’ve experienced. Thank you

Staff are super nice, I ordered 3 bottles of water they brought me 6, requested for another “duck” gift as the original one in the room was little damaged…they all brought these things to the room using a tray to serve. And a birthday cake to delight us… The room is spacious if you usually stayed in basic room type of other hotel, I think it can accommodate 1 or 1.5 more king size bed Credits to staff during checkin, room service, even the staff at lift saying goodbye when checkout

The hotel is in a building opposite the airport. + Great locatio: it took about 15 minutes to walk from the ferry terminal, about 20 minutes to walk to the casino, the entrance to the railway/subway station is a couple of minutes' walk away + The room has a good bed, a kettle, 4 bottles of water BUT! - You can't smoke in the room, but despite this it is very smoky. It is impossible to be inside the room with the ventilation turned off. You can't open the window. It was just hard for me to breathe in it.

Excellent service and I love the hotel super pretty and well maintained!! The mall is interconnected and there are many nice restaurants, in fact you do not need to leave this building at all 😉 Enjoyed my time here with my friend, best hotel stay experience I ever had! 💕

I must say, this is one of my best hotel in Macau ever in the Macau Island. I really love the sight we can see the view across the river, the transportation set up a very easy to follow instruction for people with live in the neighbour or as one of a traveller having a short trip in the community. All the facilities are very good to have, I love my room with an amazing view. I wish i can come back soon as a long stay guest. Seeya!

This hotel brings back lots of my childhood memories, I am so glad it re-opens and making it so grand like the great old days. This hotel status is like peace hotel in Shanghai; the peninsula in Hong Kong... Each and every small details are so fine and taken care of, a wooden tooth brush, bronze mouth wash cup, fresh coffee bean, an imitate tube Bluetooth speaker, complimentary red wine with Central hotel logo...., it's a tiny museum only in the room. Staff are nice and polite and professional. We were well taken care by the hotel manager, Joseph, he introduced nearby restaurant for us, and taken care of all our requests. This is not a hotel! The staff and the decoration of the place makes it a palace, it's an unique experience!

This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!

Many many thanks to all the staff who did their utmost to make us feel good during our stay. Everything was really perfect, from check-in to checkout. The room was spacious and well decorated for our anniversary. We particularly liked their bar and the concept they developed for cocktails. The heated pool is beautiful, but the view is a bit obscured by the hotel building on the side.

The room and bathroom is hugeeeee, and it is clean. We project my laptop to the TV screen and get to watch a good drama to wrap up our night. Good stay! Not much nice restaurant to choose from , but kids never bother with food, it’s all great.

An amazing place to stay. We went to the show of the dancing Water. Super easy and nice to go up after the show. Pool, hot tub and views were amazing