Macau Cotai 5-star Hotels

Staff are super nice, I ordered 3 bottles of water they brought me 6, requested for another “duck” gift as the original one in the room was little damaged…they all brought these things to the room using a tray to serve. And a birthday cake to delight us… The room is spacious if you usually stayed in basic room type of other hotel, I think it can accommodate 1 or 1.5 more king size bed Credits to staff during checkin, room service, even the staff at lift saying goodbye when checkout

What a fantastic stay! The hotel is huge, but the service is efficient and good. Great, clean and spacious room (we were upgraded to a family room). The swimming pools are amazing. The swimming pools are amazing. Plenty of breakfast opportunities (Elysee French bakery on the 4th floor is our favorite) if you don’t want to take the hotel breakfast. We will definitely come back!

I chose the package with free ferry tickets and it’s super value for money! potentially each ferry ticket per pax costs about ~S$27-ish for a return trip. Just that it didn’t include breakfast but not a problem, because you have all restaurants, shops and lots of entertainment just downstairs the hotel :) it’s like a dream come true! Recommended to also walk to the Londoner and Parisian to check out the beautiful architectures.

As a solo traveller, I am satisfied with the courteous and attentive service provided by members of the staff in Four Seasons. They assisted me and gave me practical suggestions cordially. They asked for my comments and followed without delay. They gave me feed back as soon as possible. The various international cuisines provided in the morning breakfast were unique and attractive. I was exhilarated to see the Teppanyaki ice cream 😍！ I ordered one with my own choice of toppings, yum! If you have a sweet tooth, you will be gratified to see various desserts provided. Moreover, a waiter from time to time came to our tables and surprised dinners with limited unique, skillfully crafted dim sums. As a female traveller, the hygiene in the toilet in my room is a vital concern. I was satisfied to find the second roll of toilet paper covered with a decent cover so that it would not be contaminated in exposure to the toilet. Apart from the towels placed outside the bathroom/ bath tub, it was thoughtful that towels were placed beside the beds. It will be more comfortable n healthy to dry feet thoroughly before going to bed. Surely, the view, the decorations, the seasonal flower arrangements and the facilities in this renowned prestigious hotel were impeccable as I expected.

Excellent service and I love the hotel super pretty and well maintained!! The mall is interconnected and there are many nice restaurants, in fact you do not need to leave this building at all 😉 Enjoyed my time here with my friend, best hotel stay experience I ever had! 💕

I went to Andaz with my family, and it gave us excellent family-friendly services. The staff was amiable and consistently made sure I was comfortable.  Breakfast was a unique feast, with a wide variety of delicious options to choose from, not crowded. Although, our next door guest were clearly smoking, cigarette smoke wreak thru the hallway, plus we found cigarette bud next to lift door (uncleaned from our check-in to check-out). Other than that, we would love to stay there again when next time!

I recently stayed at Wynn Palace Macau and it was a fantastic experience. The hotel's grandeur and elegant design immediately impressed me. The staff were incredibly warm and attentive, ensuring my stay was flawless from start to finish. My room was luxurious, offering a panoramic view of the Cotai ***** that was simply breathtaking. The breakfast spread was diverse and delicious, catering to all tastes. Dining at their restaurant was a highlight, with superb food and impeccable service. Wynn Palace Macau went above and beyond my expectations. I highly recommend it and look forward to my next visit!

This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!

**Exceptional Service That Made Our Stay Unforgettable!** Our recent stay at W Hotel was absolutely wonderful, thanks to the outstanding service provided by the staff. From check-in to check-out, every team member went above and beyond to ensure our comfort. The front desk staff greeted us with warm smiles and efficiently handled all requests. ”Special thanks to CHRIS for his helpful local tips!” The housekeeping team maintained our room impeccably, paying attention to even the smallest details. What truly stood out was the staff’s genuine willingness to help. Whether arranging transportation or recommending hidden gems in the city, they did it all with professionalism and a positive attitude. This level of hospitality is rare and deserves high praise. We’ll definitely return and highly recommend W Hotel to anyone seeking a seamless, personalized experience.

Good value, and clean hotel. Shower pressure was excellent, with all needed amenities provided. Hair dryer was decent, and room was clean.Room was on the sixth floor, and wasn't much of a view, but this was fine. Breakfast included in the hotel rate, which was decent at best, but given it was included, not much complaints. Location wise, not bad. Free shuttle bus to galaxy, and walkable to galaxy too. However, fair away from everything else and not the best for strolling around different casinos. Walkable to old town. Hotel rate came with grand resort deck too, which was a nice touch. Overall decent stay. Other hotels are better and more convenient, but Broadway is value for money.