Conrad Macao
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Conrad Macao

No. 5 of Family Hotels in Macau
Cotai Strip, Sands Cotai Strip, Cotai, Macau, China
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hotel overview picture
Last booked 43 mins ago
Highlights
Delicious breakfast
Excellent service
Ideal location
Sparkling clean
Free parking
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Amenities
Restaurant
Outdoor swimming poolFree
Casino
Sauna
Spa
Gym
Private parkingFree
Airport shuttle pick-upFree
All amenities
Property Description
The Conrad Macao, Cotai Central (Jinshacheng Zhongxin Langlaide Jiudian) is a five-star luxury resort located in Sands Cotai Central, only 2 km from the Macau international airport and 6.5 km from the Casino Lisboa.Guestrooms and suites are equipped with LED TVs, Wi-Fi and writing desks among other amenities.Conrad Macao, Cotai Central serves dishes of international and Asian flavors. The Lounge is a nice place to catch up with friends or simply to relax after a day of travel.To event planners, this deluxe hotel provides 64 separate function halls, which have the latest audio-visual and technical facilities. A business center is also available on the premises.To unwind, guests may head to the Health Club with fully equipped gym and Jacuzzi. They may also pay a visit to the spa.
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9.5/10
Amazing
Super happy with their service and cleanliness, would choose this hotel again for my next travel
All 4,976 reviews
Surroundings
Metro: Cotai East
(810m)
Metro: Union Hospital
(900m)
Airport: Macau International Airport
(2.0 km)
Landmarks: Cotai Strip Resorts
(180m)
Landmarks: Macau Venetian Gondola Experience
(300m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

King Premier Suite

1 King bed
156m² | Floor: 6-24,26-38
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
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5

King Deluxe Suite

1 King bed
104m² | Floor: 6-38
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
4

King Deluxe Eiffel Tower View

1 King bed
52m² | Floor: 6-36
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
5

Two Queens Deluxe Suite

2 Double bed
104m² | Floor: 7-8,25-33,38
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
4

King Premier Suite Eiffel Tower View

1 King bed
156m² | Floor: 6-38
Fixed window
Free Wi-Fi
Smoking Permitted
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
4

Two Queens Deluxe Eiffel Tower View

2 Double bed
52m² | Floor: 6-33
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
4

King Deluxe

1 King bed
52m² | Floor: 6-38
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
5

Two Queens Junior Suite

2 Double bed
78m² | Floor: 25
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
4

Two Queens Deluxe

2 Double bed
52m² | Floor: 6-38
Fixed window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Shower
Room Details
Check Availability
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Guest Reviews

9.5/10
Amazing
4,976 reviews
23 guests in a row gave their stay a positive rating.
  • Cleanliness9.6
  • Amenities9.4
  • Location9.6
  • Service9.5
Average for similar properties in Macau
Most Mentioned
Review summary
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Family-Friendly Features: Many guests noted the hotel’s suitability for families, citing free amenities for children and thoughtful gestures like tidying children's belongings in rooms.(based on 55 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2025
Our stay at the Conrad Macao was a memorable one. The suite was exceptionally spacious, featuring an inviting lounging area and a long corridor that gave the room a sense of privacy and comfort. From the windows, we enjoyed a beautiful view of the Big Ben replica at The Londoner — our kids loved watching it for hours from the comfort of the suite. The English and London-inspired décor added a refined charm that matched the view perfectly. Although the furniture, carpet, and curtains felt a little dated and the ceiling was lower than I had hoped, the overall cleanliness was excellent and the space felt very well maintained. Combined with the hotel’s unbeatable location right at the heart of the Cotai *****, surrounded by world-class shopping and dining, this suite offered a truly comfortable and enjoyable stay for the whole family.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 25, 2025
Super happy with their service and cleanliness, would choose this hotel again for my next travel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 10, 2025
It was an amazing short trip back to Macau. We were not expecting this kind of services which were nearly impeccable. Everyone in the hotel from room service to the staff from pool and front desk are all friendly, thoughtful and helpful. The room itself is very comfortable and specious. I fell in love with the Byredo shampoo and lotions provided in the bathroom. The only thing that needs improvement maybe some upgrade or refurbishment on the sofa. I would definitely recommend other families to join us next time.
L‍M‍G‍1‍1‍7
September 14, 2025
前台帥哥給我們免費升級雙床房,還能看到大本鐘夜景,位置很好,客房服務也很好,給我們整理零碎雜物,擺放整齊,還給我們送了小熊和小鴨,我訂房備註送定製名字的小熊,也送給我了,我很開心,早餐給我們送到房間,服務非常棒,酒店裡麪吃喝購物娛樂都有!很方便!下次去,還會訂這家酒店,位置超級好,隨便拍照都很好看!總之好,很好,非常好👍
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T‍a‍n‍g‍y‍u‍x‍i‍a‍o‍b‍a‍o
August 24, 2025
從橫琴口岸出來,打個車7-8分鐘就到酒店了(其實有酒店**車直達,我忘了),耗費60澳幣。酒店和倫敦人酒店在同一個building裡頭。看見我們推箱子下車,門僮極其熱情的上前拿行李,一直到入住都非常的熱情,真正把服務業做到極致了我覺得。房間雖然有些老舊但是保養得非常好,性價比超高(跟倫敦人比)。樓下就是娛樂場,還有逛不完的商場。值得推薦入住。我兒子入住當天12歲生日,獨自從新加坡飛來,提前告知酒店還熱心的送上蛋糕及祝福,非常滿意。 唯一吐槽的,商務中心用電腦是收費的80mop/hour.,操作系統是英文的,幸虧我還能看懂。
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K‍e‍l‍v‍y‍ ‍K‍e‍l‍l‍y‍ ‍G‍r‍a‍c‍e
October 30, 2025
Friendly and helpful check in counter officer provided a free upgrade as we extended Macau stay for family trip. Awesome housekeeping team provide fantastic service by providing lots of water and additional effort on assisting to well keep all the cables for our IT gadgets. All the hoteliers are friendly, helpful and great smile when render their assistant to us. Kudos to Conrad team.
M‍3‍6‍0‍8‍2‍*‍*‍*‍*
September 30, 2025
Super appreciate receptionist JJ really helpful gives me a very good view room and helped me changed King size bed to twin bed room upon typhoon typical and room not that available situation And thanks for Vincent’s kindness and patient helped me solved so many requirements and issues sincerely .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 25, 2025
Even during the day, the hotel price didn’t increase. Moreover, the hotel provided the quality service despite the constraint of staff. Really appreciated!

Services & Amenities

Restaurant
Outdoor swimming pool
Spa
Gym
Bar
Conference room
Multi-function room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MOP 1,000.00 (approx. US$124.95) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2012
  • Number of Rooms: 659
Phone:+853-28829000
Email:Conrad_Macao@conradhotels.com
The Conrad Macao, Cotai Central (Jinshacheng Zhongxin Langlaide Jiudian) is a five-star luxury resort located in Sands Cotai Central, only 2 km from the Macau international airport and 6.5 km from the Casino Lisboa.Guestrooms and suites are equipped with LED TVs, Wi-Fi and writing desks among other amenities.Conrad Macao, Cotai Central serves dishes of international and Asian flavors. The Lounge is a nice place to catch up with friends or simply to relax after a day of travel.To event planners, this deluxe hotel provides 64 separate function halls, which have the latest audio-visual and technical facilities. A business center is also available on the premises.To unwind, guests may head to the Health Club with fully equipped gym and Jacuzzi. They may also pay a visit to the spa.

Frequently Asked Questions

What are the check-in and check-out times at Conrad Macao?

Check-in time at Conrad Macao starts at 15:00, and check-out time is by 11:00.

Does Conrad Macao have a pool?

Yes, Conrad Macao has a swimming pool for guests.

Are pets allowed at Conrad Macao?

No, pets are not allowed at Conrad Macao.

How much does it cost to stay at Conrad Macao?

Room prices at Conrad Macao vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Conrad Macao from the nearest airport?

The nearest airport is Macau International Airport, located about 29 mins from hotel on foot (2.0 km) away.

What’s the cancellation policy at Conrad Macao?

The cancellation policy at Conrad Macao depends on your room type and booking terms.

Does Conrad Macao offer airport transfers?

Yes, Conrad Macao provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportMacau Intl. Airport
Distance to Airport4.14KM
Nearest Subway StationCotai East
Distance to Subway Station0.81KM
Average Price FromUSD329
Hotel Star Rating5