Best Macau Hotels

"Amazing hospitality of the staffs from the reception (alice) and the ambassadress (diane), the joyful vibes of each of them. The housekeeping (lorence) who really make effort to help us bring somethings to the room even its not his work, greetings and welcoming vibes. Thankyou galaxy for the amazing experience , a luxurious hotel indeed! From The Grand Resort Deck and Galaxy kids edutainment a very high recommended for family. You dont get bored, everything is exciting and amazing. Thankyou again for all the amenities and effort. Till our next visit."

"They have the best location. Strategically located in the middle of the casino strip and surrounded with many restaurants and right beside WYNN!! Super love the area. The staff at the reception and the restaurant are so friendly and helpful! Very comfortable place to stay. We will definitely stay here again next trip. So accessible to everywhere and great team at reception, housekeeping and their resto bar!"

"From the initial contact by Catherine Londoner Guest Relations Team to the pickup limo by Brian at Heng Qin port to the arrival at the main entrance, received by Gordon 吳鎮宇 star captain team manager to the suite it’s a great impression of tops hotelier experience ! The afternoon tea and evening cocktail reception literally occupied the rest of our evening at The Residence, Londoner restaurant operation for guests. Many thanks to Jessica Exec manager who introduces us various gourmet foods and canapés and offers a special plate of strawberries and blueberry to celebrate our 45th wedding anniversary. To our surprise, the Guest Relations Team delivers a cake to our room in the evening at 9:30pm. The next day breakfast at The Residence restaurant is sumptuous and exquisite. Elna Exec manager from Taiwan personally serves tea and suggests a few dim sum items for us to taste. Our one day stay at Londoner is filled with joy and 感恩to all the Londoner staffs who pamper us with genuine hospitality and professionalism. The top quality of the staff, the food quality and the ambiance contribute to our precious memories. Gordon and Fiona, Stephen(?)who offers us guidance to maneuver around Londoner Sands , Venetian shoppes, assisted our departure inn a limousine at 4pm. We will be back. Bravo Londoner Guest Relations Team ❤️👍👌🙏"

"The staff are all super friendly and helpful. They have staff who could support in English, Cantonese and Mandarin. Check in and out time was quick and painless and they'll recommend you using e-payment to make the check out easier. The room looks, feels and smells clean. The location is not too bad and if you take the underground path to go under the roundabout, it'll save you at least 5 mins to walk back to the Cunha Street."

"Booking through Ctrip made my trip completely worry-free. I have to commend their exceptional after-sales service; they go above and beyond to resolve any issues and genuinely express deep apologies. I truly felt that their customer service team treats every guest who books with Ctrip with utmost sincerity. ❤️👍 My heartfelt thanks! ❤️ As for the room: The room was fantastic. It was spacious, bright, and exactly as described on Ctrip. We even had dedicated staff to open doors for us when coming and going, which was a nice touch. Overall, I was very satisfied."

"On the evening of *June 4, 2025*, we experienced an issue with the air-conditioning in room 2203, which was not cooling properly. After contacting the front desk, a maintenance staff member arrived within approximately 10 minutes to inspect the system and confirmed that there was indeed a problem with the air outlet. Following this, we called the front desk again to report the situation, and the duty manager responded swiftly and professionally by arranging for us to move to room 1603. As it was already close to midnight, we regret that we did not have the chance to note the names of the manager, front desk staff, and maintenance technician who assisted us. We would be truly grateful if the hotel could help convey our sincere appreciation to the team members involved. Their efficiency and courtesy made a strong impression and turned a potentially uncomfortable situation into a positive experience."

"**5-Star Hotel Review: The Grand Luxe Hotel** ⭐️⭐️⭐️⭐️⭐️ I had an amazing stay at The Studio City Hotel! The lobby was beautiful, and the staff welcomed me with smiles and sweet popcorn snacks. Our room was comfy and stylish, with a great view of the water park. I loved the spacious twin beds where my kids and I slept. Dining was a delight! The restaurant had a fantastic menu, and the breakfast buffet was a highlight with fresh fruits and pastries. The Water Park was amazing! Though a little bit pricey, my kids enjoyed everything. The hotel's location was perfect for shopping and sightseeing. Overall, The Studio City Hotel provided an outstanding experience with excellent service. I can't wait to return!"

"This hotel is in a DESPERATE need of renovation. Pros: 1. Breakfast was nice. Mostly western. 2. Nice view from the balcony and swimming pool. 3. Good if you want to go on a hike. Remote, quiet location. Cons: 1. As you can see from the photos, the rooms are literally falling apart. Which was not a nice experience. 2. If you have a heavy luggage, it will not be suitable for you, because the path to the hotel is challenging, as well as there are no elevators, so you’ll have to carry your luggage. 3. I stayed for two days, and they didn’t even attempt to clean my room. Even thought I was out from 8am to 3pm. If they would renovate it, it would be a gem. But for now a solid 5/10"

"Hotel Okura Macau is super nice. This was our first time to stay at this hotel. We had a very good experience and so glad that we chose this hotel. Our visit was for my birthday and my anniversary date. The hotel staff prepared our room with birthday balloons, butterflies, origami decorations and a lovely card. Then, later at night, a gorgeous birthday cake!. We highly recommend this hotel!"

"During the Spring Festival of the Year of the Dragon, our family of three spent time at Yuyuan. It has luxurious facilities and considerate service. It is one of the best hotels I have ever stayed in. The hotel suites are as warm as home. The two beautiful butlers, Xiao Guo and Xiao Lin, are meticulous in everything from airport pick-up to daily service. Considering the anti-slip problem for an 80-year-old man to take a bath, he specially purchased plastic slippers, truly achieving butler service. . There is a wide variety of room supplies, from daily use to snacks, and the hotel staff is very friendly and responsive! Excellent Macau hotel, stay here again next time!"