تقييمات الضيوف Centara Collection Machchafushi Island Resort & Spa Maldives
9.3/10
رائع
112 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.6
المرافق9.3
الخدمة9.0
النظافة9.2
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(112)
تقييمات إيجابية(109)
تقييمات مع صور / فيديو(71)
إقامة رائعة!(40)
فريق عمل ودود(30)
إطلالة رائعة على البحر(15)
مطعم رائع(10)
طعام رائع(10)
قيمة رائعة مقابل المال(9)
بيئة راقية(8)
بوفيه لذيذ(7)
تقييمات سلبية(3)
مستخدم نزيل
Club Sunset Overwater Pool Villa
تم التسجيل الوصول فبراير 2025
مسافرون منفردون
9 تقييم
8.5/10
جيد جداً
تم النشر في 23 مايو 2025
12點到,水飛5點才飛 浪費半天
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Greetings from Machchafushi Island Resort & Spa Maldives, The Centara Collection!Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience with the seaplane delay. We understand how valuable your time is, and it’s disappointing to have your plans disrupted. Your comments are important to us, and we are constantly working to improve our services. We hope to provide you with a more seamless experience during your next visit.If there’s anything we can do to make it right or enhance your future stay, please feel free to reach out. We appreciate your understanding and look forward to welcoming you again soon.Thank you once again for choosing Machchafushi Island Resort & Spa Maldives, The Centara Collection!Warmest regards,Nalin Dissanayake Resident Manager
مستخدم نزيل
Family Overwater Villa With Kids Bedroom
تم التسجيل الوصول أبريل 2025
العائلات
5 تقييم
10.0/10
متميز
تم النشر في 12 مايو 2025
性價比可以
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Greetings from Machchafushi Island Resort & Spa Maldives!Thank you for your outstanding review! We are so glad to hear that you found great value for your money and that you enjoyed the amenities, cleanliness, surroundings, and service. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and hope to welcome you back for another fantastic stay in the future!We look forward to seeing you again on your next visit. Let us know, for us to be able to make your visit a more memorable and fun experience. If there is anything else we can do to enhance your next visit, please do not hesitate to reach out to us. We are here to make sure you have a truly unforgettable experience. Thank you once again for choosing Machchafushi Island Resort & Spa Maldives, The Centara Collection!Warmest regards,Nalin Dissanayake Resident Manager
رد من مكان الإقامة: Dear Valued Guest,Greetings from Machchafushi Island Resort & Spa Maldives, The Centara Collection!Thank you so much for your perfect rating and wonderful feedback! We're thrilled to hear you enjoyed your stay and found our resort to be great value, especially with the fantastic snorkeling environment.We're also delighted that you appreciated our service. It's wonderful to know you enjoyed seeing the little turtles near Villa 85. We especially appreciate your reminder to all guests about the importance of protecting the environment and marine life. We completely agree that maintaining ecological balance is everyone's responsibility, and we're grateful for your support in promoting responsible tourism. We hope to welcome you back to our resort again soon. Let us know, for us to be able to make your visit a more memorable and fun experience. If there is anything else we can do to enhance your next visit, please do not hesitate to reach out to us. We are here to make sure you have a truly unforgettable experience. Thank you once again for choosing Machchafushi Island Resort & Spa Maldives, The Centara Collection!Warmest regards,Nalin Dissanayake Resident Manager
رد من مكان الإقامة: Dear Carpediemz,Greetings from Machchafushi Island Resort & Spa Maldives, The Centara Collection!Thank you for taking the time to share your detailed feedback! We're delighted to hear you enjoyed the classical view, the service from our staff, and the variety of room types and beach activities. We're also glad you found the dining experience to be mostly positive.We sincerely appreciate your honest feedback regarding the indoor bedding hygiene. Please accept our apologies for the issue you experienced with the bed lining. This is certainly not up to our standards, and we are taking your comments very seriously. We will be addressing this immediately with our housekeeping team to ensure a thorough review and improvement of our cleaning procedures. Your feedback is invaluable in helping us maintain the highest standards of cleanliness and comfort for our guests.We're glad to know that despite this issue, you created unforgettable memories and enjoyed the snorkeling. We hope that you will give us another opportunity to welcome you back and provide you with an even better experience next time, with the improved bedding hygiene to match our unbeatable sea view!We look forward to welcoming you again on your next visit. Let us know, for us to be able to make your visit a more memorable and fun experience. If there is anything else we can do to enhance your next visit, please do not hesitate to reach out to us. We are here to make sure you have a truly unforgettable experience. Thank you once again for choosing Machchafushi Island Resort & Spa Maldives, The Centara Collection!Warmest regards,Nalin Dissanayake Resident Manager
رد من مكان الإقامة: Dear Valued Guest,Greetings from Machchafushi Island Resort & Spa Maldives, The Centara Collection!Thank you so much for taking the time to share your feedback about your recent stay in our little paradise. We truly appreciate you letting us know about your experience.We're so glad to hear that you enjoyed the Thai restaurant, especially the desserts! We also understand your comments regarding the buffet and Italian cuisine. We are always striving to cater to the diverse palates of our guests, and your feedback is invaluable in helping us improve our offerings. We will take your comments into consideration as we review and refine our menus to better suit the preferences of our guests.We also appreciate your feedback regarding the beach area. We are constantly working to enhance the guest experience throughout the resort.We sincerely hope that despite the issues you raised; you were still able to enjoy the beauty of the Maldives, and the unique experiences Machchafushi Island Resort & Spa Maldives has to offer. We would be delighted to welcome you back in the future and provide you with an even better culinary experience.We hope to have the pleasure of welcoming you back to another amazing trip in the future. Let us know, for us to be able to make your visit a more memorable and fun experience. We are here to make sure you have a truly unforgettable experience. Thank you once again for choosing Machchafushi Island Resort & Spa Maldives, The Centara Collection!Warmest regards,Nalin Dissanayake Resident Manager
مستخدم نزيل
Reethi Muraka Overwater Villa
تم التسجيل الوصول فبراير 2025
سفر مع الأصدقاء
6 تقييم
10.0/10
متميز
تم النشر في 18 مارس 2025
適合浮潛 水屋舒適 服務響應快
ترجمة
رد من مكان الإقامة: Dear Guest,Greetings from The Centara Collection, Machchafushi Island Resort & Spa Maldives!We are delighted to receive and acknowledge your quick response with regards to how wonderful and enjoyable your stay on our island. Thank you for choosing us to be your island vacation destination. As you have stated and recommend our island for its suitability for snorkeling and feeling comfortable with our house-reef. We are sincerely happy with this sweet note. We look forward to seeing you again on your next visit. Do let us know, for us to make it more meaningful & memorable island experience at The Centara Collection, Machchafushi Island Resort & Spa Maldives.Warm regards,Nalin DissanayakeResident Manager
مستخدم نزيل
Reethi Muraka Overwater Villa
تم التسجيل الوصول أكتوبر 2024
الأزواج
3 تقييم
7.5/10
تم النشر في 29 نوفمبر 2024
- No one met us at the airport/pier, it turns out the girl was standing at the counter doing nothing, not even suspecting that we would be there, judging by her reaction, they were told the time in advance
- They promised that we would fly straight to the hotel, in the end they sent other people, as the employee said, because they have a lot of luggage, and you don’t, wait, shock…
- They answer your email once a day, you ask a clear question, they ask again, I have no desire to communicate with them at all
- (!) At 17:30 they put up a smoke curtain around the island, this is some kind of ******, against mosquitoes. You can understand everything, but why is this done in the middle of the day? Can't they do it at night or early in the morning?
- In an Italian restaurant where fish swim, the waiter said not to throw food for the fish, although they swim there because they are fed. What kind of trash is this?
- You need to make a reservation for this Italian restaurant, for this you need to write in the application that is given upon check-in. No one answers there.
- One day they called with cleaning at 8:55 in the morning. Their system does not show that the card is inserted and people are inside. Is everything ok?
- When the staff rides bikes along the road, it can be heard in the villas on the water
- The game area needs repair, it looks old.
- Pros. Delicious food: breakfast/dinner buffet and Italian restaurant. Clean water and beaches, no garbage on the territory.
- Summary. Reception, communication with clients - this is the worst side, they are somewhere flying in the clouds, and this is the face of the hotel. Thais are different, they are hard workers, they work: the Thai girl who meets people is great, also the Thai at the entrance to the buffet and the Thai cook are great.
ترجمة
رد من مكان الإقامة: Dear Guest,A warm hello from all of us here at Centara Grand Maldives and thank you so much for having taken the time to share your feedback here and it was so wonderful for us to welcome you to our resort.Please know that it is certainly never our intention to disappoint our guests, and we try our very utmost to ensure all guests have a most comfortable, enjoyable and memorable experience. Again, we sincerely regret we failed in this with yourself.We do regret that the steps we took during your stay to try an enhance your experience were not adding value to you or did not meet your expectations and again, thank you for bringing the challenges to our attention.Your loyalty is greatly valued and leads us to commit ourselves to more efficiently managing any issues moving forward. Should your travels bring you back to the Maldives again in future, we hope to have the chance to restore your faith in the resort and our team.Please stay well and take care wherever you are now.Regards,Nalin Dissanayake Resident Manager
a8uhnf
Family Overwater Villa With Kids Bedroom
تم التسجيل الوصول يوليو 2024
العائلات
12 تقييم
10.0/10
متميز
تم النشر في 26 أغسطس 2024
It's a amazing place to stay. Awesome place. Scuba diving is must in here.
ترجمة
رد من مكان الإقامة: Dear a8uhnf,A warm hello from all of us here at Centara Grand Maldives and thank you so much for having taken the time to share your feedback here and it was so wonderful for us to welcome you to our resort.Thank you so much for expressing your trust and confidence in us and hope that you have enjoyed the superb hospitality whilst during your stay with us.We hope to see you again soon for another scuba diving experience.Regards,Nalin DissanayakeResident Manager
رد من مكان الإقامة: Dear Lijiancao,Thank you very much for taking the time to share the highest rating for us and your feedback following your recent stay here at Centara Grand Maldives.We are very glad to hear your appreciation for our team. It is our main goal to deliver nothing but the best and create an unforgettable experience for our valued guests.We are looking forward to extending another Centara experience with you, here on our chic paradise once again in the near future.In the meantime, stay safe!Regards,Nalin DissanayakeResident Manager
رد من مكان الإقامة: Dear Darren.C,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate an amazing experience for you here in the Maldives. Thank you for staying at our little slice of paradise, and we hope that you will consider us for your next vacation.Wishing you and your family a blessed year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
رد من مكان الإقامة: Dear EvianZhou,Greetings from Centara Grand Island Resort & Spa Maldives, a Thai International chain resort!Thank you very much for choosing our island as your holiday destination in the Maldives and for taking the time to share your experiences with us.We are extremely delighted to know that your recent stay at our resort was an incredible one and that you were pleased with the resort as a whole. Your heartfelt comments were shared with each and every team member who was thrilled to know that they had succeeded in making your stay a wonderful and memorable one. Your valuable feedback will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for mentioning the excellent service competency provided by our staffs around the resort.We look forward to welcoming you again soon to our beautiful paradise and Centara Grand will always remain to be your Maldivian home and we are waiting for your next return.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
مستخدم نزيل
Club Sunset Overwater Pool Villa
تم التسجيل الوصول أبريل 2024
العائلات
6 تقييم
10.0/10
متميز
تم النشر في 10 يونيو 2024
環境:清澈見底的海水,豐富的海洋生物。
ترجمة
رد من مكان الإقامة: Dear Guest User,We were all delighted reading your review here. From all of us at Centara Grand Maldives, a very sincere thank you for taking the time to post such an overwhelming review of your experience with us.It was indeed a pleasure being your host and we hope to see you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
رد من مكان الإقامة: Dear amychen0518,Thank you for the amazing recommendation.We always strive to deliver beyond expectations and for our guests to take away nothing but the most memorable Centara Grand Maldives experiences. We are truly happy that we have made this possible during your stay. Your positive impressions and feedback will be shared with the rest of the team as this will inspire even more to offer uniquely personal and memorable experiences.Once again, our sincere appreciation and hope to welcome you back in the near future for another amazing Maldivian experience.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
رد من مكان الإقامة: Dear Guest User,Greetings from Centara Grand Maldives and thank you for having taken the time to share your feedback here with us.Needless to say, the team are saddened to learn that you did not enjoy your stay with us and regret you felt it left a sour taste.Please know that it is certainly never our intention to disappoint our guests and we try our very utmost to ensure all guests have a most comfortable, enjoyable and memorable experience. Again, we sincerely regret we failed in this with yourself.We do regret that the steps we took during your stay to try an enhance your experience were not adding value to you or did not meet your expectations and again, thank you for bringing the challenges to our attention.Your loyalty is greatly valued and leads us to commit ourselves to more efficiently managing any issues moving forward. Should your travels bring you back to the Maldives again in future, we hope to have the chance to restore your faith in the resort and our team.Please stay well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
ukusa
Family Overwater Villa With Kids Bedroom
تم التسجيل الوصول ديسمبر 2023
العائلات
4 تقييم
10.0/10
متميز
تم النشر في 14 أبريل 2024
性價比很高。適合帶小孩來
ترجمة
رد من مكان الإقامة: Dear ukusa,Sunny greetings from Centara Grand Island Resort & Spa Maldives.Thank you so much for the time taken to share your vacation experience at Centara Hotels and Resorts collection. We are simply overwhelmed to learn that you had one of the best vacations with us. From the wonderful location, food choices, service from all over the resort and we thank you for the recognition given to us.We hope that Centara Grand Maldives will remain as the destination of your choice whenever your travel plan brings you back to the Maldives.In the meantime, stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management