Madang Star International Hotel

Limited channels. One of the single bed was uneven.

Disappointing - but lovely staff Took the hotel bus from the airport. Friendly and helpful driver. Check-in was easy with great service. Room was spacious which is a nice bonus. BUT room and bed sheet cleanliness was average. AND the hotel had no water in the rooms due to a lack of supply from the water authority. Seems the hotel has no backup water tanks on the premises - so no shower and toilet flush in these situations. Water is a basic reason to pay for a hotel, and cleanliness is a requirement, so disappointed!

Clean hotel, understaffed Started off badly with a failure by the hotel to pick me up at the Madang airport and then no-one at reception to answer the phone when I tried to let them know I was waiting. Eventually got a lift to the hotel with a local who took pity on me. Gate security is good at the hotel, but it's not located in a good part of town, so just stay inside the grounds unless you have a car. Check-in process was easy and staff were all friendly. The rooms are on two levels, away from the reception hub and the general impression is that this is a conference hotel rather than for social or pleasure. Rooms were huge and clean. Air conditioning only worked if you were in the room with the key in and had switched on the electrical isolator (took me a while to realise the isolator was off), so there's a cool-down period every tiem you leave the room. Breakfast (included) was excellent. The pool was open, but unsuitable for swimming in (cloudy with algae). Generally, the decor is tired and fading. It needs reinvestment and more business to help pay the bills. Overall I felt safe, with good staff, quiet and clean, but tired and fading. There are better hotels in town for the money.

Close to CBD and friendly

The staff was very friendly and helpful! We first had a smelly room and we got another. Then the ac did not work properly. After a hot night we got another room. The asian food was very nice; with a lovely merlot!

Good price for value ... very friendly staff members ... highly recommendable ...