Hilton Garden Inn Madison Huntsville Airport

No acknowledgement as Hilton Honors members, therefore, no water offered. Room had no coffee cups or cups in the bathroom. When my wife went down to the front desk and asked, they gave her water and two paper cups, saying they are running out of cups. (How does THAT happen?) They said they don’t put cups in the bathrooms anymore. There was no blackout drape or shade, just a faux drape for decoration attached to a valence and a translucent pull down shade that failed to block the morning light that filled the room at around 5:45 AM. The top pillow on my bed had a noticeable perfumy fragrance which made me wonder if it had been changed since the night before. When we checked out, there was NO ONE in the lobby for breakfast despite their claim that the place was completely sold out. After reading reviews of the breakfast set up and pricing, I’m not surprised. The whole place just fell way sort of any HGI where we have stayed before and being worth anywhere near what we paid. Next time, no thank you. We’ll find a Marriott.

Very nice and clean

We use The Hilton Garden Inn monthly for our company trips. They also give us the best care, rooms are clean, and you feel safe throughout your stay. The restaurant has great food and the entire safe throughout the hotel is always so friendly and nice.