Super 8 by Wyndham Madison East

I appreciated the friendliness of the motel staff.

Just stayed the night. It was clean, quiet and affordable.

Disgusting, rude, argumentative, no breakfast, no hot water, no air conditioning. Don't stay hear for any reason what so ever.

We had a horrible experience at this Super 8 location. We checked in at 11:55pm after a long day of traveling and delays to a room that was filthy and uninhabitable. The first thing we noticed was the terrible odor. I'm unsure what the duct tape on the discolored portion of the wall in the closet is, but it looked unprofessional. The tile floor was cracked in the bathroom and the bathtub was dirty and stained. I'm afraid of what a black light would've revealed on the bed because what was apparent was disgusting. The sheets were stained with green spots and the comforter was stained with black splotches. The bed spring was also badly stained and had no sheets or bed skirt around it. The gray and white striped curtains were stained. The front door was dirty as well as the walls next to it. We felt unsafe to stay in the unsanitary room for even one night. We immediately found other accommodations after being told by Kobe we would have to wait until the next day to speak to a manager. I have tried multiple times to speak with the property manager and my calls have been ignored. When we finally got through to the corporate office regarding the stay and asked for a refund because we checked in and immediately checked out. Their response was because we did not cancel the reservation outside of 24 hours prior to the stay we forfeited two of the three-night stay. We didn’t know that the rooms were going to be so disgusting before check out because online the pictures show it to be very clean.

Very dirty building, hallway, not cleaned, full cigarette butts, beer bottles, dirt. Room was heavily bleached. Gave us headaches, bad sleep due to the bleach. TV would not work with the remote or the cable box. But the hotel did resolve that problem.

Worst stay ever. I know the old added you pay for what you get, but this place was absolutely nasty and when I complained about it, they said I was rude. They told me I could no longer stay there again. I just don’t understand why but you’ll see in the pictures.