"Really rubbish, refunding the deposit nm can drag on for more than a week. Take the deposit in one second. It doesn't take a week to transfer money from within the country. Will never choose this hotel again"
"Location is excellent near the shopping district and metro station.
The only thing about the room is, there isn’t any comfortable sofa seat or arm chair that you can rest on without dirtying the bed.
Also, it’s cold at 11 degree, but you have to request for blanket. The room doesn’t comes with any blanket if you do not request for it. It’s weird.
Overall, ok with the hotel"
"The location of the hotel is very close to the US Embassy in Spain, and is also close to the luxury street. The location is very good. The rooms are also very quiet, that is, the facilities of the hotel are a bit old, and there is no such thing as a high-end hotel."
103 reviews
8.6/10
1 night
From $214
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"The location is good as it’s very central. The room was a bit small but it was on discount and the facilities were alright. We had a bathtub and had no problem going around Madrid. It’s not a bad choice but depending on the room your views could be better as our view was facing the building and there wasn’t much to see. Either ways it’s not a resort so I think the experience was good"
"I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time."
"The location of the hotel is very good, just next to Gran Via, you can go shopping when you go out. In addition, it is very convenient to travel, the subway station is at the door, the sightseeing bus platform is not far away, and there are several food streets around. The hotel service staff is also warm and thoughtful. It is worth mentioning that there are many Chinese restaurants in the surrounding area, as well as coco milk tea."
"Very convenient and nice hotel. The free shuttle from and to the airport made it very easy. The room was spacious, clean, and comfortable. Food is delicious. We ordered room service and had their breakfast buffet as well and everything was great. Will be back."
"The overall style of the hotel is good, and the location is excellent, just near Plaza de España. The room is a little small. But for girls, the shower water is too small, and it is troublesome to wash your hair. The basin is also very inhumane, and the faucet is on the side, so it is inconvenient to wash your hands, face, and things, and the water will be everywhere. There are not many varieties of breakfast, but the common varieties are available. The room type I booked can go to The Level Lounge from 13:00 to 21:00 every afternoon, with free snacks, desserts, ice cream and drinks."
"The room is comfortable and warm, with a good view! I had a fever when I arrived at the hotel. I called the front desk and immediately helped find a doctor to come to the hotel for diagnosis. The service was warm and thoughtful!"
Excellent
51 reviews
9.6/10
1 night
From $1,099
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See All Hotels in Madrid
Top 20 Premium-Hotels in Madrid
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Discover our curated selection of premium hotels in Madrid for your next stay
No.
1
9.1/10
107 review
Wellington Hotel and Spa Madrid
Hotel near Milla de Oro, Madrid
"Great location""Delicious breakfast"
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No.
2
9.5/10
73 review
Hotel Único Madrid, Small Luxury Hotels
Hotel near Milla de Oro, Madrid
"Good Location"
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No.
3
9.3/10
111 review
Palacio de Los Duques Gran Meliá
Hotel near Madrid City Center, Madrid
"Friendly owner""Great stay!"
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No.
4
9.3/10
88 review
Relais & Châteaux Hotel Orfila
Hotel near Chamberi, Madrid
"Good Location"
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No.
5
9.6/10
50 review
Thompson Madrid, Part of Hyatt
Hotel near Madrid City Center, Madrid
"Great stay!""Friendly owner"
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No.
6
9.2/10
105 review
The Principal Madrid, Small Luxury Hotels
Hotel near Madrid City Center, Madrid
"Great rooms"
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No.
7
9.4/10
109 review
Relais & Châteaux Heritage Hotel
Hotel near Salamanca, Madrid
"Good Location"
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No.
8
8.9/10
44 review
Hyatt Regency Madrid Residences
Hotel near Salamanca, Madrid
"Good Location"
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No.
9
9.4/10
15 review
El Autor Hotel Madrid, Autograph Collection
Hotel near Madrid City Center, Madrid
"Good Location"
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No.
10
9.0/10
55 review
Hotel Palacio Del Retiro, Autograph Collection
Hotel near Retiro, Madrid
"Good Location"
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No.
11
9.2/10
81 review
Hyatt Centric Gran Via Madrid
Hotel near Madrid City Center, Madrid
"Friendly owner""Great rooms"
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No.
12
9.4/10
220 review
VP Plaza España Design
Hotel near Madrid City Center, Madrid
"Delicious breakfast""Great design"
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No.
13
9.0/10
94 review
Hospes Puerta de Alcalá, a Member of Design Hotels
Hotel near Salamanca, Madrid
"Good Location"
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No.
14
9.3/10
46 review
Hotel Montera Madrid, Curio Collection By Hilton
Hotel near Madrid City Center, Madrid
"Friendly owner""Convenient location"
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No.
15
9.3/10
45 review
InterContinental Madrid
Hotel near Chamberi, Madrid
"Friendly owner""Great location"
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No.
16
9.2/10
121 review
Barceló Torre de Madrid
Hotel near Moncloa-Aravaca, Madrid
"Great rooms""Friendly owner"
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No.
17
8.4/10
53 review
Hyatt Regency Hesperia Madrid
Hotel near Chamberi, Madrid
"Friendly owner""Great stay!"
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No.
18
8.9/10
114 review
NH Collection Palacio de Tepa
Hotel near Madrid City Center, Madrid
"Delicious breakfast""Great location"
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No.
19
9.0/10
115 review
Hotel Urban, a Small Luxury Hotel of the World
Hotel near Madrid City Center, Madrid
"Great location""Friendly owner"
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No.
20
8.5/10
41 review
Meliá Madrid Princesa
Hotel near Madrid City Center, Madrid
"Great location""Great stay!"
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What Travelers Said About the Best Hotels in Madrid
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Browse these genuine traveler ratings and real guest reviews to find the best Madrid hotels.
9.3/10
Very Good
BbinconThe hotel is better than InterContinental, the luggage is delivered to the room, the decoration is high-end, the service staff is enthusiastic, and the hotel is in a good location near Ritz Park. It is highly recommended.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:$592
9.3/10
Very Good
TTraveler 123recently had the pleasure of staying at Hotel Palacio de los Duques in Madrid, and I must say that it was an exceptional experience from start to finish. From the moment I entered the magnificent palace-like building, I was captivated by the grandeur and elegance that surrounded me.
The hotel's location in the heart of Madrid's historic center is perfect for exploring the city's attractions. Many iconic landmarks, such as the Royal Palace and Plaza Mayor, are within walking distance, making it convenient for sightseeing enthusiasts like me.
The staff at Palacio de los Duques Madrid truly went above and beyond to ensure my comfort and satisfaction throughout my stay. From the warm welcome at check-in to the attentive service provided by the concierge, every interaction was marked by genuine hospitality and professionalism.
The room I stayed in was beautifully appointed and exuded a sense of luxury. The elegant decor, comfortable furnishings, and modern amenities created a perfect sanctuary after a day of exploring the city. The attention to detail was impeccable, and I appreciated the little touches that enhanced my stay, such as the plush bathrobes and high-quality toiletries.
One of the highlights of my stay was the hotel's stunning rooftop terrace. Offering panoramic views of Madrid's skyline, it provided a breathtaking backdrop for enjoying a drink or simply unwinding while taking in the city's beauty. The on-site restaurant also surpassed my expectations with its delectable cuisine, showcasing a fusion of traditional and contemporary flavors.
Hotel Palacio de los Duques Madrid seamlessly blends historical charm with modern luxury. The preservation of the building's architectural heritage, combined with the impeccable service and attention to detail, creates an unforgettable experience.
Overall, my stay at Hotel Palacio de los Duques Madrid exceeded all expectations. It is a true gem in the heart of Madrid, offering a perfect blend of comfort, elegance, and convenience. Whether you are visiting for business or leisure, I highly recommend this hotel for an unforgettable stay in the vibrant capital city of Spain.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:$468
8.9/10
BBuaExcellent location busy hotel right in the Ibiza area of Madrid. Some noise from the streets but not bad. Good standard rooms. Big breakfast buffet.
DDr. T The TravelerTo start my review I will point out the positive things which were unfortunately not that many.
The hotel is well located to most everything in Madrid via Metro or walking distance to all restaurants and shopping wishing the center of town. Great foodie destinations and shopping are close by, and that’s where the positive comments will stop.
Upon checking in the first signs of poor service were obviously there. They mentioned that because I booked via the “App” Trip.com or other then we would not be considered like others who booked via their own site or preferred partners.
The room was on the first floor and next to the housekeeper room which was non-stop and especially first thing early morning was my alarm clock at 7am everyday whilst on my vacation, so clearly not a a good thing.
Second and another very important issue was the A/C which didn’t work correctly and was making noise, the room was warm and humid the whole time, I mentioned to the reception within 10min of checking in, 4 nights and nothing was done to improve or correct this issue.
Any request or comment was never taken in a professional, responsible or respectful way. As I was on a well deserved vacation I didn’t want to get angry and cause more stress to myself, but I was clear that I would not let this pass without commenting on it.
The breakfast was good, clean but very limited in regards to selection. When requesting your eggs as they mentioned at each table the request was always ignored and just whatever was available even cold eggs as times were sent out. I had to request each day that my eggs were to be prepared soft/runny and they usually brought out cold m, dry and overcooked. So they would give me a look when I asked to please prepare as requested and then after some time they would come back with the order as mentioned.
Over all it was an effort that I don’t need or want at each stage of the interaction with staff and the facility.
I will stick to my usual Usual choice which is Bonvoy group of hotels next time.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:$144
8.9/10
GGuest UserWe decided to stay in the Hard Rock Madrid for our short stay because we knew there would be high standards of accomodation and service. Everything was perfect in respect of the facilities, including the room but the best thing about our stay was the service provided by the staff. They were all fantastic! The gym is great, outdoor space is well designed and the breakfast was excellent!
GGuest UserThere are four stages in the journey, and I am now on the third stage. Madrid is the second stage.
This hotel is the best one among the three stages so far!!
The room is very clean and spacious. There is a safe and a refrigerator.
The toilet is separated into wet and dry areas. There is a circle of mirrors in the toilet, which makes it convenient for me and my friend to move separately. While she washes, I can also put on makeup. There are hand soap/shower gel, shampoo, conditioner, and body lotion.
Free water every day!! Super considerate.
The service is also very nice. There is a restaurant on the 0th floor. Those who push large luggage can enter from the side door of the restaurant. There are only steps at the hotel entrance.
There is a bus stop and a subway station next to the hotel, so the transportation is relatively convenient. You can walk to Retiro Park in the morning. You can also pass by two large supermarkets on the way.
CChesterBryanthe aircon cannot be adjusted.🙁 the pillow that i got was a little thin, nevertheless the staff especially at the bar and restaurant were friendly and very accomodating. the hotel was also clean and neat☺️
JJoelAfter traveling extensively in China, returning to Spain highlighted some noticeable differences, particularly in Madrid. While the city and its infrastructure may feel a bit outdated compared to other global hubs, the Hotel Madrid Chamartín Affiliated by Meliá was a decent and comfortable place to stay.
The hotel’s location is its strongest feature—it’s directly across from Chamartín Train Station and its adjacent subway station. While the train station and subway facilities are not the most modern or impressive, the convenience of being so close to transportation hubs is a definite plus. The street leading to the hotel is a bit unusual, set on a slope, but it’s manageable.
The room was clean and functional, though slightly dated. The beds were comfortable, albeit with older spring mattresses that could use an upgrade. Despite the slightly worn feel, the room provided a comfortable space to rest after a day of exploring or work.
The standout feature of this hotel was undoubtedly the breakfast. It was absolutely amazing, with a wide variety of fresh and delicious options that catered to different tastes. It was easily the highlight of my stay and set a great tone for the day.
The service was also pleasant and friendly, which is a nice touch, especially given the sometimes lackluster service standards in Spain. The staff were helpful and made the stay more enjoyable.
Overall, while the Hotel Madrid Chamartín Affiliated by Meliá may not be the most modern or luxurious option, it offers good value for its location, a comfortable stay, and an exceptional breakfast. If you’re looking for a convenient and reliable place to stay near Chamartín Station, this hotel is a solid choice.
GGuest UserThe hotel is not bad. The bed is big, comfortable, everything for a comfortable stay is there, wi-fi is good. But before that I rented an apartment for the same money closer to the center, I liked them more. However, for one night it is quite possible to stay in this hotel. There is a metro nearby. It is 40-50 minutes to the center on foot, but I went for a walk. The room is old, but clean, you can leave your things for free. However, the hotel has good audibility, you can hear all conversations, but at night no one made noise.
GGuest UserIt was a great hotel to spend a few days!
The room was a toilet and glass shower room.
You can see YouTube on TV!
Access was very good because the tourist spots were right away! It is about 5 minutes from the nearest station.
The hotel is lift to the lobby 🛗, and the room has only stairs, so you have to bring your suitcase up by yourself!
Please note that you can't leave your luggage for free before check-in time!
The average price for hotels in Madrid is US$229 on weekdays, and US$288 on weekends (Friday-Saturday).
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