مستخدم نزيل
7 مايو 2025
Our stay was average, but my family and I were quite disappointed with the overall experience. The cleanliness was below expectations, and communication from the front desk was poor. The door lock was broken, and the TV remote wasn’t working. There was a clear lack of customer satisfaction, and it seemed like the staff were hesitant to act without the owner’s approval—they would often say, “We need to check with the owner” for even the smallest requests.
The only positive aspect was that the front desk staff were friendly and polite. However, during our two-day stay, the bedsheets were not changed, which added to our dissatisfaction. I’m surprised MakeMyTrip gave this property such a high rating. Overall, our experience was disappointing.
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