Berjaya Makati Hotel

The room is clean and the service is good. The only problem we've encountered was that there was a problem with their water system, that's why there is no water running in the faucet, but, you can contact the lobby/maintenance and they will bring you gallons of water for you to use in the bathroom. Thankfully, it was restored by midnight!

Great location, value for money and excellent service at all levels made me repeat guest.

Highly recommended

It was always feels at home. I am safe everytime i book here - the staff are all accomodating. Highly recommended

Accomodating and nice staff

For a Muslim lady staying in different hotels every 2 to 5 days for many months here in manila, its so difficult to find a food that is halal. So that's the first reason why I chose BERJAYA from the first time. Ill start with, Berjaya hotel staff are one of the best people I met ❤️ they are so friendly from the opening the door until the check out. I remember len, anna, oh the Malaysian chef ramzu, benj, dan, jen, Mark, I forgot the person from the buffet, the engineer also. I stayed in berjaya for two night. Booked two nights here. But separate booking from different app. 1st night: I told ms. Len that i was claustrophobic so I need just a window, just the curtain to open. I was in 1907 I guess but I couldn't open the window curtains since the opposite of the window is another hotels windows so as a Muslim lady travelling, I couldn't open it. They transferred me in 1903. Which is the view is so breathtaking 😍 ma shaa Allah. But downside is the band on a nearby night activity/club will not make you sleep i waited till they finish until 11:37 PM. After that, there was a sound nearby clubs, if you are sensitive to sound like me, you cannot sleep. At almost 1 AM, I called to the reception to change my room since I couldnt sleep (BTW I was post operated from my left eye) so I needed sleep. Luckily they changed me again to another room which was the 1507. I called again 😅 to the reception because the AC is not working. Its not colder than the rest of the rooms that I have transferred to. At 1:40 AM, the AC engineer checked the AC. He said there was a loose bulb. But it was okay and I could wait for 15 minutes. It really didnt get cold that much but its okay. I just want to sleep. However. I couldn't because I could hear the noise outside the room. Literally even the sound of the snore sleeping from another room. 😅 the sound of the motorcycle, horns and all. So I didnt know how I slept. But I was crying due to pitiful situation. I had also mosquito bite hehe 😅 from that room. At morning, I talked to the front desk, jen was there and ms. Ana . I thought anna is snobbish but she isnt. 🤣.only maybe that she didnt smile a lot. I was asking them to change a room again because I booked here in agoda, room assigned on arrival, but mr. Dan told me that the room that was assigned to me was a deluxe. So I have to stay under my category. And I cried in front of them 😢 because I told them I booked not the deluxe one but whatever available on that day, can be given to me, and give a little consideration since I had post operation and I didnt sleep for a night and the hassle that I had been during my stay. They shown me the 23th floor premiere type and would charge me supposed to be but since I was telling them about I didnt chose the deluxe which is higher than what I paid for in the deluxe category. So they gave me the premiere room. On that night is slept 12 hours 🤣. I didnt hear any noise from that side room number 2303.. and I was just staying whole day in my room. I like the room too much. Because the vibe is good. I left the place happy 😊 The people working here are so courteous and so kind. They try to help in anyway they can. I can feel them that they are trying to help me in my situation but since the building is old and need really to be updated. Maybe ill come back for the 3 reasons: the staff and the halal dining. Oh, the chef is fantastic and really go extra mile to make sure that the guest can have a good breakfast in the hotel. So if you want to stay here in berjaya, please book the premiere type of rooms or all rooms located in higher floors. And at the right side of the main entrance far from streets and the clubs. Then search for chef ramzu in the dining he is accommodating perosn and would love to make your stay pleasant there 😀 All in all facility, and location is not good but staff if I could rate 15 from 10 , I would.