مراجعاتفندق الصفوة البرج الثالث Al Safwah Hotel Third Tower 3
فندق الصفوة البرج الثالث Al Safwah Hotel Third Tower 3
Ajiad St, Makkah, Makkah Province, 24231, Saudi Arabiaعرض تفاصيل الفندق
اختر تواريخ سفرك للتحقق من توفر الغرف
We Price Match
1 ليلة
تقييمات الضيوف فندق الصفوة البرج الثالث Al Safwah Hotel Third Tower 3
8.2/10
جيد جداً
28 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.2
المرافق8.2
الخدمة8.2
النظافة8.2
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(28)
تقييمات إيجابية(25)
تقييمات سلبية(4)
LUQMAN
غرفة سيتي توأمية
تم التسجيل الوصول مارس 2025
مسافرون لغرض العمل
29 تقييم
8.0/10
جيد جداً
تم النشر في 11 مايو 2025
Standar
ترجمة
مستخدم نزيل
Comfort Studio Suite, 1 Bedroom, 2 Bathrooms
تم التسجيل الوصول يناير 2025
العائلات
7 تقييم
10.0/10
متميز
تم النشر في 21 مارس 2025
Location is perrrrrfect!!! Right at the entrance of the door that leads to mataf. Or the ramp that goes up to 2nd floor at haram for families with pram. There are lots of lifts too serving the hotel guests making it easy to go down during peak period.
The hotel musolla also comes in handy esp when haram is full to accept last min Jemaah. The musolla offers an easy option to pray in congregation with the haram imam without needing to be directly in haram.
Would return here inshaAllah!
ترجمة
w1993
غرفة فخمة مزدوجة
تم التسجيل الوصول سبتمبر 2024
العائلات
5 تقييم
7.0/10
تم النشر في 22 أكتوبر 2024
Good hotel but they need to focus on cleaning
ترجمة
aulia_rk
تم التسجيل الوصول مايو 2024
الأزواج
8 تقييم
8.5/10
جيد جداً
تم النشر في 20 سبتمبر 2024
واجهت صعوبة في تسجيل الوصول، لأن الموظفين في الردهة لم يتمكنوا من التحدث باللغة الإنجليزية. لكن ************* بعد الاتصال بموقع trip.com والانتظار لمدة 30 دقيقة، نجحت في تسجيل الوصول
نأمل ألا يحدث شيء مثل هذا مرة أخرى على موقع trip.com
النص الأصليالترجمة بواسطة Google
Shoukat
غرفة فخمة مزدوجة
تم التسجيل الوصول يونيو 2024
العائلات
2 تقييم
10.0/10
متميز
تم النشر في 3 أغسطس 2024
Nice location. Breakfast as complementary was nice addition Beds were average service excellent
ترجمة
Habibah Maryam Mujahid
تم التسجيل الوصول مارس 2025
العائلات
4.0/10
تم النشر في 14 أبريل 2025
The front desk receptionist with the braces was quite rude, but the concierge attendant were very nice and respectable. The facility is not necessarily dirty, but very old and has a nasty look to it.
ترجمة
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2024
اخرى
2.0/10
تم النشر في 6 يناير 2025
The Absolute Worst "5-Star" Hotel Near the Haram – Avoid at All Costs I urge you, with every ounce of sincerity, to heed this advice: do not stay at Al Safwa Towers unless you are left with no other option on the planet. If you have an alternative, even slightly farther from the Haram (like the Clock Tower hotels), book it immediately. This establishment is not just an insult to the concept of luxury; it is a disgrace to hospitality itself. Reception Staff – The Epitome of Incompetence and Arrogance The reception staff at this hotel could teach a masterclass in being rude, smug, and utterly devoid of customer service skills. Their arrogance is nauseating, and they seem to revel in their condescension. Upon our arrival at 7 AM after a grueling 24-hour journey, we politely requested early access to just one of the four rooms we had booked. What followed was a shocking display of greed and callousness. They demanded an additional 300 SAR to access a room that was already ready. Imagine this: a family of nine, including two elderly individuals and a baby, exhausted and desperate for rest, yet they refused us entry without payment. No decency, no empathy—just a blatant attempt to extort money. Most respectable five-star hotels would offer early check-in as a courtesy. Not here. Rooms Straight Out of a Time Capsule The so-called "five-star" rooms were a complete joke. Outdated decor, malfunctioning appliances, and an overall lack of care were the norm. The fridge in our room leaked water throughout our entire stay. In another room, the electricity went out completely. To top it off, a room nearby hosted a ruqyah session at midnight, disrupting any chance of rest. Even while writing this, I am astounded by the sheer number of issues we encountered. A Marketplace Circus Below The hotel sits above an overcrowded, chaotic market that makes leaving the building an ordeal. Every trip outside turned into a gauntlet of nagging vendors vying for attention. It was such a relief to escape to the Clock Tower, which felt like a sanctuary compared to this hotel. Customer Service Horror Stories The so-called "service" at this hotel is beyond abysmal—it is non-existent. They refused to heat up baby food, outright denied my request to speak with a manager, and refused to help when our baby suffered a hot liquid burn. When I confronted the staff about their complete disregard for guest satisfaction, they smirked and shrugged as if to say, "We don’t need your approval." This level of indifference is unforgivable and left me feeling furious and helpless. A Final Plea If this review spares even one person from the nightmare that is Al Safwa Towers, it will have been worth my time to write. I want to emphasize that while our Umrah experience was beautiful and fulfilling, this hotel was the single sour note in an otherwise incredible journey. Do yourself a favor and stay literally anywhere else. Al Safwa Towers is a stain on the holy city of Makkah and an embarra
ترجمة
مستخدم نزيل
تم التسجيل الوصول فبراير 2025
العائلات
2.0/10
تم النشر في 2 مارس 2025
Hotel deserves one star. Only good thing is location and staff. Everything else is bad. Old un renewed rooms, food for suhoor became worse from last year. Last year there was lots of food now the quality and quantity has decreased. Food is cheap and not good.
ترجمة
Rahmatulah
تم التسجيل الوصول مارس 2025
اخرى
6.0/10
تم النشر في 3 أبريل 2025
Nothing
ترجمة
Tasnim
تم التسجيل الوصول فبراير 2025
اخرى
10.0/10
متميز
تم النشر في 22 مارس 2025
One of the best hotels
My third stay at this wonderful hotel. Rooms are huge and spacious. One of the best hotels in Makkah in Safwah towers. Service is excellent and iftar was amazing. Just one floor before is the food court where you will find all the restaurants including a very nice Bangladeshi for place. Below that floor are all the shops. Perfect location *************.
ترجمة
touqeer
تم التسجيل الوصول ديسمبر 2024
العائلات
8.0/10
جيد جداً
تم النشر في 26 يناير 2025
Breakfast buffet was no good.
ترجمة
Mehmood
تم التسجيل الوصول ديسمبر 2024
اخرى
6.0/10
تم النشر في 25 يناير 2025
Good but bathroom was smelly. Convenient location. Breakfast was very bad
ترجمة
Umair
تم التسجيل الوصول ديسمبر 2024
اخرى
10.0/10
متميز
تم النشر في 15 يناير 2025
Pilgrimage
It was great being so close to Haram and convenient to be able to move around easily
ترجمة
Ramy
تم التسجيل الوصول نوفمبر 2024
اخرى
10.0/10
متميز
تم النشر في 6 ديسمبر 2024
It’s conveniently located near the mosque and exceptionally clean. We thoroughly enjoyed our stay.
ترجمة
Rifath
تم التسجيل الوصول نوفمبر 2024
اخرى
4.0/10
تم النشر في 19 ديسمبر 2024
The only good thing about this hotel is that it is so close to the Masjid Al-Haram. We didn’t need to walk a lot to get in the Masjid. Other than that I didn’t had good experience there. There was water licking from the fridge and from the roof!!!! When I called, I had to wait over an hour to get the stuff came over and fix the issues.