Conrad Makkah, Jabal Omar Reviews

Definitely going to stay here again😁

Muhammad Alatas really kind helpfull officer in the reception desk. He made guest valuable. We do really appreciate for his effort to make our stay wonderful. The room was spacious, clean, partial view of masjidil haram. The cleaning service comes everyday to suck the dust in carpet. The breaksfast, lunch & dinner were superb. Really recommended hotel tto stay. We'd like to come back In sha Allah

Mr Mohammed Ali was exceptional in his service from the time of checkin till check out . Kudos to the entire team at Conrad Jabal Omar .

The rooms are spacious, modern, and impeccably clean. The staff were a standout—professional, friendly, and attentive. Overall, the Conrad Makkah is a luxurious choice for its prime location and excellent service.

Awesome stay. Room is clean and comfortable. We took the executive room for 4 pax and the room is spacious. The hotel interior is stunning. The bathroom was beautiful. The breakfast buffet offers international and middle east food. Everything is good but if anything need to be improved will be the reception staff. It be good if they can be more welcoming. The staff however at concierge is excellent. They went extra mile to assist guests. Will come bk.

Spacious room, good quality bedding and amenities. Close to Haram. 1. The waitress in restaurant wear the glove. They touch all clean and dirty. It's Contaminated. Please improve 2. The staffs in front Don, t have services mind Thank you

Amazing hotel located near the holy mosque in Makkah. This hotel is very welcoming with some great views. We particularly enjoyed the amenities nearby within the hotel complex which includes a shopping centre and food court.

Best hotel for family, very near from gate 79. And the plus point, Ratio coffee, Al Romansiah Resto and also Bindawood are the same place with the hotel.

The hotel was very nice, and conveniently located near Masjid Al-Haram. It offered a good breakfast and was exceptionally clean.

I think this is one of the best hotel near Haram and lot more value for money and easy approach compared to any hotel in Clock Tower. I have stayed in hotels in Clock Tower in past and this was my first experience staying at Conrad and now this will be my go to hotel. Staff very friendly, rooms spacious and well managed. Approach to haram very good.

Amazing stay,

I lost my passport couldn't travel  they refuse to refund 1000$ really so bad

Overall it was an excellent stay We had a disrupting issue while checking in due to the attitude of a poorly trained receptionist and a problem from trip.com regarding the number of breakfast that a double room with 2 adults and 2 children can have. I have to thank Mr Ahmad Ayoub the Maestro for solving out problem very professionally and kindly. Trip.com staff was also provide a proper prompt response. House keeping provided an excellent service in the tenth floor during our stay. I believe that the guy’s name was Jahgam or something similar. Breakfast can better. No luxury items available (salmon, shrimp, nuts other than hazelnut).

Arrived just after 2pm and they allowed us to check in. Process was straightforward, room was surprisingly huge with all the necessities needed. Direct access to haram and nearby shops and eatery