مراجعاتBaba House Melaka

رد من مكان الإقامة: Dear Guest,Thank you very much for taking the time to share your feedback with us.We are delighted to hear that you enjoyed the hotel’s architecture, décor, and our convenient location. It’s wonderful to know that the Nanyang style left a positive impression on you.We also sincerely appreciate your comments regarding the condition of our sheets and towels. Please accept our apologies for any inconvenience caused. Your feedback is extremely valuable, and we will certainly look into this matter with our housekeeping team to ensure improvements are made.We hope to have the opportunity to welcome you back in the near future and provide you with an even better stay.Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Mr. Taihuyinshi,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. While we understand that hospitality standards can vary across countries, we continuously strive to provide excellent service and a comfortable stay for all our guests. Your comments are valuable to us, and we will use them to identify areas where we can improve. We hope to have the opportunity to welcome you again and provide you with a better experience.Regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Ms. Florence,Thank you so much for your kind words! We're glad to hear you enjoyed your stay and loved the location. We truly appreciate your feedback regarding the soundproofing, please know that we’re looking into ways to improve this aspect for a more comfortable experience. We hope to welcome you back again soon!Regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear you enjoyed our central location and found it convenient. We’re sorry to hear about the noise from the hallway and appreciate you bringing it to our attention, we'll look into ways to minimize disturbances for a better night's rest. We also appreciate the suggestion about the hair dryer and will consider adding this amenity in the future. We hope to welcome you back again soon!Regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you loved the design of the hotel and that our team made you feel welcome, we're always happy to offer early check in whenever possible. It’s great to know you enjoyed the complimentary welcome drink and that your room met your expectations in both size and cleanliness.We’re especially glad to hear the shower and layout worked well for you comfort and functionality are priorities for us. We hope to have the pleasure of welcoming you back again soon!Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for your kind words! We're so glad to hear you had such a great stay and that you loved the space. It truly means a lot to us to be called “the best”, we hope to welcome you back again soon!Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Ms. Tianya,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the unique charm of our building, the spacious room, and especially the service provided by our front desk team, your kind words mean a lot to us!We also appreciate your comments regarding the breakfast variety. Your feedback is valuable and will be shared with our team as we continuously look for ways to improve our offerings.We hope to have the pleasure of welcoming you back again soon!Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Ms. Kwoon,Thank you so much for your kind words and for choosing our hotel for your parents’ stay. We’re delighted to hear that they enjoyed the beauty of the hotel and that our team was able to accommodate your request smoothly.Your satisfaction is our top priority, and it’s always wonderful to know when we've made a positive impression. We truly appreciate your support and look forward to welcoming you or your family again on your next visit to Melaka!Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback. I'm very sorry to hear that your stay did not meet expectations, especially regarding the unpleasant odor and noise disturbances. Please accept our sincere apologies for the inconvenience caused.We take these matters seriously, and your comments have already been shared with our maintenance and housekeeping teams to ensure a thorough inspection and necessary improvements. Your comfort is important to us, and we regret that we fell short during your visit.If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. We value your feedback and hope you’ll consider staying with us again, so we can provide you with a much better experience.Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Mr. Liang,Thank you for taking the time to share your experience with us. We’re delighted to hear that you appreciated the Nanyang-inspired ambiance of our hotel and that our staff left a positive impression with their friendliness and helpfulness.We sincerely apologize for the inconvenience caused by the noise during your stay. Your feedback regarding the soundproofing in the first floor rooms is valuable, and we will certainly look into ways to improve this aspect to ensure a more restful experience for our guests.We hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind words!We’re delighted to hear that you loved the classic charm of our hotel and that our team’s service made your stay even more enjoyable. It’s also wonderful to know you enjoyed the breakfast.We truly appreciate your support and hope to welcome you back again soon.Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Mr. Edward,Thank you for visiting us again and for taking the time to share your experience!We’re glad to hear you enjoyed the convenience of our location, the cultural heritage design, and the added touches like the welcome drink. It's also great to know the gym facilities met your expectations.We understand weekends can be a bit more crowded, and we truly appreciate your patience. Your note about the breakfast is very helpful we’re always looking to improve, and your feedback will certainly be shared with our culinary team.We hope to welcome you back again soon perhaps during a quieter time for an even more relaxing stay!Warm regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Anonymous,Thank you for your kind words and helpful suggestions! We are glad to hear you had an overall good stay. We really appreciate the feedback regarding the hairdryer and breakfast we'll definitely look into upgrading the hairdryer for more convenience and consider adding yoghurt to our breakfast offerings. Your input helps us improve, and we hope to welcome you back again soon!Regards,Michelle HongGuest Experience Manager

رد من مكان الإقامة: Dear Ms. Xuanweima,Thank you for your kind review! We're delighted you enjoyed our convenient location and found it easy to explore the nearby attractions. It's great to hear that our cleanliness, environment, and friendly service met your expectations — and that having a Chinese-speaking front desk made communication smooth. We truly appreciate your support and hope to welcome you back for another comfortable stay!Regards,Michelle HongGuest Experience Manager