صور The Kayana Beach Lombok

We stayed at the Kayana for 4 nights ( scheduled for 5, but we decided to leave sonner). Overall it was a very nice experience, from the staff on ground who were helpful, to the food and dining and overall service. BUT: 1. Our stay was cut short due to toxic smoke coming from the resort neighbors. The locals are burning trash everyday since morning to late in the night. Sometimes, if there is wind the smell and smoke is not noticeable, but on windless days it is excruciating- you can’t breathe at all. The smoke enters the villas due to poor ventilation systems and it makes the room at night unbreathable. 2. Although we completely understood that the overall majority of Lombok is muslim and we knew ( and were not bothered at all) by the 5 times loud calls to prayer, in our last night, these prayers started at 8pm and finished at 4 am . We have not slept at all. There is no soundproofing in the villas at all. What we would have expected: a courtesy heads up about this activity. It would have made a huge difference. To inform your guests that discomfort might arise, so they can make an informed decision wether to come or not, or prepare better for assumed discomfort. The most upsetting was the fact that we struggled to breathe, because of the toxic smoke. The staff knew and when we asked what is the smell and smoke they casually said that it is coming from locals and there is nothing they can do. Ok, understandable, but it would have been nice to be notified beforehand and not find out on the ground. Please do inform your guests privately when booking. It is not ok to spring it on on them.