مستخدم نزيل
4 يونيو 2025
Mercure Goa devaaya resort is like our second home. It's just a magical, right from room to resturant just name it. Beautiful surroundings, clean sparkling pool, fantastic ,clean & well equipped gym. This place take our all worries & give us peace of mind. My daughter is fond of this resort like anything. She pulls us to bring us back here. Everything is perfect. Housekeeping is clean. Service is top notch. Starting from reception to gardeners, security adding their broad smiles with warm welcome & room deco touches us & gives us home feeling. Special thanks to GM - Sanjay Pagi & HR - Trupti who always wish & meet us in the restaurant & property. Special thanks to Vinod karmalkar who always takes our call at any point of time, even at 2 am in the morning to do the booking & always ready to accommodate us. My daughter comes to the resort specially because of vinod. He also makes sure he meet my daughter from his very busy tidy schedule. Reception- Helan & Sheena welcomes us with big smile. Helan make sure my daughter is fine & also shanaya has her meals on time with particularly make sure shanaya has hi tea whenever we are in the property . James & adam are so attentive to take our calls in the night. Thanks to Helan for helping us to activate the accor membership card online when we had gone for dinner at Novotel Panjim & to redeem the Accor points & her continuous follow up to get our membership card. Resturant - Chef kapil & Godhan feed us with authentic home style food as per our request.Speciality of Godhan chef's - foogath, bhendi sol is mind blowing, whereas kapil chef is master in goan fish curry & tandoori. Service- Mohit,dhiraj, Priyanka, rini,sankalp,lutte,hemant,teresa & lactor they go out of their way to serve us. Joe at bar is outstanding with his skills to make our special drinks blue lagoon & mango mint which is my favourite. Maintenance team are on their toe to assist us.specially prakash. Housekeeping Preeti & her team are too good, specially night shift staff with quick response. Pool attendant (Rama) is very dedicated with his services by maintaining clean & hygiene pool for kids & adults. Anuj & his team specially sanisha always keep my daughter engaged with their activities. Great help from goan chef shobha who prepared local medicine for my daughter who had indigestion problem during last night. Last but not the least - Shrivastava, karishma, George & all the securities are too good with giving warm welcome. My daughter will miss the Sao joa dance this year bcoz of school which was nicely organised by devaaya team & included us as part of the festival with putting Sao Joa crown on her head that gave me the feel the Sao joa is still alive in goan hearts. Special thanks to Nilesh who introduced this place to me, although being a school mate he didn’t know me well in school & till now ( just joking). Special thanks to the owner of the resort (Mr. Varun sir & his family) to have this magnificent place on divar Island. God bles
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