Ambienthotel PrimaLuna 3S

What a stunning property on the bank of Malcesine, a beautiful town on Lake Garda. We stayed in a family suite on the ground floor which was perfect for a family of 4 and close to the restaurant and pool area. The service and staff only elevates the hotel with notable shout outs for Alex, Giordi and Ciocomo all of whom couldn’t have been friendlier and went out of their way to make our stay special, which is credit to the incredible owners. We had a lovely breakfast with omelettes or crepes cooked on demand, and the food on both evenings we were there was nothing short of amazing - the family favourite was the slow cooked beef cheeks - just wow! But even that was overshadowed by the view of the lake as we ate which was just stunning and we were lucky enough to sit in the window to enjoy those views for all our meals. On top of this the hotel caters so well for kids, with their own check in area, an honesty fridge freezer for ice creams and drinks (great value), but also table tennis, futzball and pool table, plus we took our electric bikes through the hotel and a paddle board from the nearby beach rental place. Even in the height of the summer in August, sunbeds were easy to get and we never had to wait to use any of the facilities. This hotel is a true gem in the midst of Lake Garda and we did not want to leave - thank you so much for such a lovely stay!

The hotel has top location. The staff is very nice and helpfull. Everything was great. We will visit again.

This hotel was clean and modern. We had a room with a patio looking out at the lake, which was great! The breakfast in the mornings was a huge spread of food that was tasty and fresh. We also ate dinner at their restaurant since we didn’t want to drive anywhere and their restaurant was highly rated. We were not disappointed. The staff was very welcoming and friendly, which we did not always find during our stay in Italy. We also liked that Malcesine was farther away from the busier towns of Lake Garda.

This hotel is located well, right up against the lake near the castle and restaurant. The staff was very welcoming and helpful to our large group of 10 (6 adults and 4 toddlers/children). The hotel had a little entertainment screen for kids in the lobby, understanding when our children were high energy and laughed and scampered about in the common lobby area (we did not let them misbehave or disrupt others but children can sometimes be loud) were understanding of our requests for warm milk and accommodating when we lingered over breakfast. They welcomed us to spend time in the lobby/common area after the children went to sleep and in all interactions were warm, helpful, very kind demeanor, and professional. Price was reasonable for location and bed was comfortable with completely blacked out windows for deep sleep. Breakfast buffet was fantastic with fresh fruit, egg dishes, crepes, fresh juices. Experiences like these remind me why I love traveling to Italy as someone who love culture and traveling but have to balance the needs of a small child. The staff really was outstanding and we had a relaxing and enjoyable time.

Ein tolles und angenehmes familiengeführtes Hotel. Wir sind sowohl vom Service, der Freundlichkeit, als auch von der Lage absolut begeistert. Das Hotel liegt direkt - ohne Straße dazwischen - am Lago Di Garda. Die Balkons/ Terrassen gehen direkt zu See raus und der Blick auf den See und die gegenüberliegende Seite inkl. Limone ist vor allem Morgens und Abends traumhaft. Das inkludierte Frühstück ist der absolute Traum. Es gibt nichts zu vermissen und der Service ist super. Wir waren 7 Tage dort und können dieses Hotel nur wärmstens empfehlen. Der Fußweg nach Malcesine in die Altstadt sind ca 10min und er führt direkt am See entlang.

Außergewöhnlich designtes Hotel mit einer erstklassigen Belegschaft. Der Service lässt nichts zu wünschen übrig. Der beheizte Pool macht auch einen Schlechtwettertag schnell vergessen und das Frühstück und das Restaurant sind absolut fantastisch!