مستخدم نزيل
4 يوليو 2025
The good: Upgraded to a nice quiet room when we arrived (Deluxe I thnk) overlooking the main swimming pool. Very nice of them to do this. Great facilities, nice pools and loads of activities especially for kids such as mini golf etc. There's even a very nice indoor pool. Nice food in hotel and some restaurants nearby. Nice breakfast options, self service. Shuttle bus to centre of Malcesine. 18 minute walk down to the cable car. The not so good: Shuttle bus (basically a large taxi) only operated until after 6pm, you option to get to and from the hotel then is either on foot or there is a bus which costs €2. Thing is, most times we went to centre of Malcesine was in the evening when it was cooler. The problem was the walk back.20+ minute walk up hill. Or try and get the bus, which could be packed. The hotel is very much oriented towards German families with children. The pools were very busy most days. Near our room there are these circular pools nearby, one of them is a jacuzzi. Kids were playing on inflatables even in the jacuzzi. I'm not sure I'd fully recommend this hotel to couples looking for a romantic break. The staff in the bar.. some strange behaviour. My wife said we were in to look at the pizza menu and we were shuffled between 3 different people, then told no you need to eat the pizza in a different area, then told no you need to eat it in this particular part of this area. Very strange. I found that some of the staff in the bar area had an attitude. Overall though I recommend this hotel, especially for families with children. Just be mindful that if you plan to walk to the centre of Malcesine it is 20+ minutes, and the walk back is up hill.
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