smilingtraveller1
12 يونيو 2025
What makes this hotel so successful and so popular? Is it the glorious peaceful position right on the lakeside with views from heaven, whilst still being a few steps away from the centre of the delightful Malcesine? Is it the superb breakfast, the variety and quality of which are the best we have ever experienced anywhere? Is it the restaurant with the delicious food and charming, attentive staff? Is it the fact that there are plenty of sunloungers on the lawn overlooking the lake? Is it the comfort and quality of the rooms, beds and bedlinen and the bathrooms? Is it the helpfulness and friendliness of the reception staff? Is it the impeccable cleanliness of all public rooms and bedrooms? Well yes, all of these things. But the real secret is that this is a family-run hotel and it is run with tremendous passion and fanatical attention to detail. There are constant repairs and improvements and nothing is ever overlooked. Indeed the third generation of the family, the charming Pietro, has now joined the team. All the staff are respected and seem very happy, which is evidenced by the length of stay in their employment. No jobs are too menial for the managers (family members), who turn their hand to whatever needs doing, whilst being charming and attentive to all their guests. The only downside? It is now so popular that it gets booked up very quickly. In fact I think I should be keeping my mouth shut as it may add still further to the difficulty in booking a room! Thank you so much to all concerned for making our holiday so immensely enjoyable. Lindy Springett
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