Hotel Amaraigua – All Inclusive – Adults Only

Habia hormigas en la habitación.

First of all service. We arrived late at night and were greeted by an older gentleman. He didn’t say anything, only looked at our passports then asked for 18 euros. Didn’t explain what for until we asked, he just held out his hand. We didn’t get our 2 euros change back because “no change”, that’s all he replied. When we asked the reception to check out our TV as it was not working we got an eye roll from another gentleman and realised we won’t be getting any help here. The two ladies at reception however were lovely and approachable. Rooms. Our room as soon as we walked in shocked me. Extremely smelly! Smell of mildew, dampness and sewage. Everything in the room felt damp , the bedding was extremely uncomfortable. There was hair from previous occupiers on the bedding. Air conditioning luckily was fully functioning which helped the smell a little. Mould was on the walls in the passage way and in the bathroom. Ceiling boards also had damage, spider webs and looked very unkept. The rooms definitely do not look like the images shown on the websites. The housekeeping however did a great job. Regarding images online , they need to be updated as they don’t truly reflect on what the hotel currently looks like. It is an old quite unseemly building, crumbling walls. In ladies bathroom at reception there is even a hole in the ceiling leading outside. The pool area also not has only one larger pool, the other smaller is gone and used for extra bed space. You will receive drinks only in plastic cups, won’t be able to take any pretty looking photos with your cocktails. Food was okay. Underwhelming for sure, we spent last two days eating out. The dessert selection was nice, a lot of options and fresh fruits. The hotel NEEDS TO check and fix labels on their food. I speak multiple languages and didn’t always understand what meat is being served as the image was for turkey but the Russian underneath said “pork”? You definitely have a lot of options for food, a lot of fresh salad too however from all the places I’ve ever stayed it was my least favourite for sure. From good points: The access to the beach is great. All you have to do is walk out of the back gate from the pool area and you are there. Bar staff were very fun to interact with, they were indeed lovely. Cocktails were nice. Alcohol access for those who are interested is good , many options. Ladies at reception also are lovely if you require help or any attendance. The entertainment is good, always something to do. Train station is super close as well as access to shops. If you want to travel to Girona or Barcelona it is super easy to do. However the train tracks are right outside the hotel so you will hear it and feel it. This trip was our honeymoon. Did the hotel reach my expectations? No. If the room was better and well as service from some staff my ratings would have been hugely different. Is it a 4 star hotel? Absolutely Not. Do I recommend it? No. Would I stay again? Absolutely not. Lucki

they fired me without explanation i worked good and i know that for sure! but they fired me after 2 months as a waitress, they don’t care about people, i’m a refugee and also trans women, i worked very good and i know that for sure. I don’t recommend anyone to work in this hotel, they have a lot of prejudices against certain kind of people! they wouldn't have fired me if i was spanish or other nationality that they like here very much, but because i’m from Russia, they allow themselves to fire me and treat me bad. Also there are cockroaches everywhere in the kitchen! and next to the coffee machines Me despidieron sin dar explicaciones. ¡Trabajaba bien y lo sé con certeza! Pero me despidieron después de dos meses como camarera. No les importa la gente. Soy refugiada y también mujer trans. Trabajé muy bien y lo sé con certeza. No recomiendo a nadie trabajar en este hotel; tienen muchos prejuicios contra cierto tipo de personas. No me habrían despedido si fuera español o otro, pero como soy de Rusia, se permiten despedirme y tratarme muy mal! . ¡También hay cucarachas por todas partes en la cocina! y al lado de las máquinas de café.

Accesso al mare e vista mare.cordialita simpatia .rapporto qualità prezzo coerente , impegno nella animazione e vicinanza alla stazione per barcellona

To start the holiday, we were picked up from the airport by coach which dropped us a 15 min walk from the hotel, where we have some girls with disabilities, the coach driver told us it was around the corner when dropped off. Then we have the hotel, which, I would not recommend to anyone, definately not a 4 star. Rooms were not cleaned daily, we had to ask for clean towels. Food was cold everyday and some of group ended having to warm their food up in a microwave. We then have the underpass that you need to use to get to the other side of the road. If you are a group of women, please do not use this late at night. 2 of girls from our group were attacked in the underpass, on 2 seperate occassions, where there were 4 of them together. The night manager was not very interested when spoken to and they had to convince him to telephone the police. I would not recommend the hotel nor the area to anyone.

Came here 26 to 30 April with 2 friends to celebrate my birthday and had a great time, ok not a 5 star but we didn't pay 5 star prices . The hotel is very nice and staff are lovely. We experienced the cyber attack on Monday 28 April and have to congratulate the staff on how they handled everything and they have never experienced anything like it before, they accommodated people from another hotel with a meal as their hotel was unable to do that and as there were children there there were people complaining that it is an adult hotel and shouldn't have children and even intimidated the poor receptionist to which my friends and I put him in his place.. All the staff were truly amazing during the MANY hours with no electric and we never went without, the poor restaurant staff were cleaning up with miners lights on their heads.. we had a great time and will be back so a BIG THANK YOU TO ALL STAFF, YOU WERE BRILLIANT XX