Whatley Manor

早餐品種較少

We drove all the way from London to WHATLEY MANOR, the location is really rural bit quiet. IT IS A VERY BEAUTIFUL MANOR SINCE 1929. We booked a suite room and upgraded to extra single bed for my son and cost 150£, which is considered very expensive. We booked for 2 nights and it cost us 1500£, [ breakfast included ] in my opinion is very pricey for this location. I think their selling points are spa, sauna, thermal room , hydro pool but for Asian , it is too common for us.The beds are very comfortable, room is very spacious and cozy, provide good quality amenities. They have really beautiful garden good for walking and reading books. Beside price, everything is good.

A wonderful, relaxing stay and it won’t be our last. We enjoyed and appreciated an upgrade and the room and bed was wonderful. The spa is one of the best and we were lucky with the weather. I was although underwhelmed with the lack of extras in the changing room of a high end spa (cotton buds etc) and overwhelmed with the row of Dyson hairdryers! I did feel that the toasted sandwich lunch could have been a bit extra for the cost (just had 3 curly leaves). The only disappointment was our evening meal, where the male staff member kept trying to remove ours and other guests plates before we had finished our tapas style dishes. He was very closely watching over our close tables and it all felt a bit uncomfortable for most of the meal…. He may have been in training, so hopefully this will be addressed. This won’t put us off a return visit to this beautiful hotel

The staff were so amazing couldn’t do enough to make our stay as wonderful as possible thank you we will be back

We're really lucky this is our second visit, we went first for our anniversary a few years back and had such a brilliant experience we couldn't wait to go back. The entire team at Whatley are amazing, the kitchen team get most of the credit for their well-deserved Michelin Star, and the food is incredible. But it's the entire team that makes the experience, the levels of customer service are second to none, in all the small details and big gestures. The Operations Manager, Emilio (sorry if i've spelt that incorrectly) overheard us raise a small issue during check-in due to my wife's health, went to the spa and arranged an alternative, came back and found us later in the afternoon and told us what he'd done for us. That type of detail often goes unnoticed, but that alone made our entire experience. She's been through huge health issues, so whilst that's a small gesture to the team - it's the first time in over 6 months my wife's been able to feel human again! Aside from that, all the little details are so on point, you go for breakfast and the cleaners seem to magically appear and clean your room to save inconvenience. You go to the spa, and everyone has a chilled out ambience that just makes you feel welcome. You go to the restaurant, and all of the service team know every detail about every speck of food on your plate, the wine list, the drinks. Their mannerism and service levels are so amazing. Even the front of house team and what I think are still called "bell boys" - the first people you meet really set the tone, they can't help you enough - i was annoying and brought my bike, so they found a safe place to store it, brought it to me every day i wanted to go out, carried our luggage and generally just made conversation. Our room was amazing, our experience was amazing, the entire team are first class and deserve every penny of their tips!

We had an amazing two nights at Whatley Manor celebrating a birthday and anniversary and the little treats left for us in the room made our day. All of the hotel staff were very friendly and made us feel welcome . The hotel is spotless and the gardens are pretty . The spa is a haven . Our highlight was the evening meal in The Dining Room, wonderful food, meeting the chefs overlooking the kitchen garden was a real treat. A great place to escape and relax for a and we would go back.