Barcelo Managua

The Double Tree Managua is a good choice for business travellers as well as leisure. The hotel is modern and spotless and the staff is very friendly and helpful. Special thanks to Gabriela, the sales executive, as well as to Lourdes and Yorlin, at the restaurant. You made my stay special. Rooms are up to the Double Tree standard with excellent beds! Note that a/c can be loud. The hotel is big and cold and could do with some "coziness". The lobby reminded me of an hospital.

All around an excellent Hotel. From the moment you pull in the parking lot you see a well kept property , the rooms are super clean and they have the most wounderfull beds . You have all you need to relax or have a meeting in one place since they have 2 restaurants and a bar that all offer very good food.

Pros: The hotel itself is visually appealing and appears to be newly constructed. The front desk staff were courteous and welcoming. Cons: Our disappointment began when we entered our bathroom and the shower had hair and debris, requiring us to clean it thoroughly before use. It wasn't the best way to start our stay, but we probably would have given 4/5 stars if that was the only issue. The most concerning part of our stay occurred during our departure for an early morning flight. Despite asking the hotel for advice on departure time for our 5:45am flight, we were simply advised to leave at 3:30am without any mention of potential safety concerns. As we drove towards the airport, we were surrounded by 3 motorcyclists attempting to rob us for most of the drive. We almost crashed our car trying to get away from them. It was disheartening to learn later from other Nicaraguans that driving at night in Managua carries significant risks, a fact that was not communicated to us by the hotel staff. We would have appreciated a warning about the potential dangers of nighttime travel and would have adjusted our plans accordingly. This avoidable experience left my husband wondering if someone from the hotel was behind the incident. Having traveled to countries like Kenya, India, and Brazil, we've learned that heeding warnings about these areas are easy ways to stay safe. We hope that future guests don't have a similar experience.

Las habitaciones son cómodas y aseadas. El personal es muy atento y servicial. Además es un hotel tranquilo, donde se puede descansar después de una jornada de tour. La comida del hotel es buena y a precio razonable.

Regresé después de mucho tiempo, ahora está mucho mejor en comparación con la administración de Barceló, especialmente la atención en la recepción. Siempre en Hilton se atiende mejor que otros hoteles similares. Por otro lado, durante la estadía, el ascensor no subía y no abría la puerta, por un tiempo quedamos atrapados, pero por suerte se abrió la puerta, logramos salir. Desde entonces no usamos ese ascensor, de la izquierda, pero al día siguiente la repararon inmediatamente.

The level of customer service and hospitality surpassed my expectations. One of the best hotels I’ve stayed at in the country. Not to mention, staff were extremely kind and helpful. Definitely will stay here next time I come!