ذا ريتز كارلتون - بالم بيتش

Our first stay here was nothing short of spectacular! We spent seven days being absolutely spoiled and enjoyed every moment. The rooms were stunning and immaculately maintained, and the staff was exceptional—every person we encountered was friendly, helpful, and kind. The lobby was a serene retreat, and I absolutely loved the new furniture. Arturo Romayo’s performances on the property added a magical touch to the experience—his talent truly enhanced our stay. Francisco, our driver, was one of the kindest souls we’ve met, and we’re so grateful for his care and kindness during our visit. A special thanks to Chris for saving the day when I accidentally left my sunglasses at the pool—it was much appreciated! The pool service was excellent, and being right on the ocean was simply perfect. An overall fabulous stay that we hope to repeat again soon. Thank you to everyone who made our visit unforgettable. We will definitely be back!

Exceptional service everywhere I went. Rarely have I been treated so well at a hotel or resort. The room as nice but not exceptional, but the location and setting were wonderful, right on the beach. Lovely pool and grounds. Excellent food. It was a very enjoyable stay.

I recently stayed at Eau Palm Beach Resort and Spa near West Palm Beach,Florida. In 2018 I started taking my daughter there for her birthday. This was my fourth and her fifth time going to Eau Palm. I highly recommend this Resort for people of all ages. From the moment you check in and are greeted with a glass of champagne until the moment you leave you will be in awe of the beauty and luxurious atmosphere in this hotel. Everyone is amazing but I would like to personally thank the following: Christine you were so helpful in making my reservation and any special requests that I had. Shay from the Spa gave me a massage that was so good and the Spa alone is an experience and one that I have never seen anywhere that is so relaxing and beautiful. Diego and Colby are the drivers if you need to go anywhere. They saved us from having to take Uber and also gave us some highlights of the town and a scenic tour. Linda at the Concierge you were very kind and gave us some great suggestions for dinner. We had my daughter’s birthday dinner at the Angle and the piano player played as our Server brought her a birthday cake. I wish I knew his name. German Ramirez went out of his way to accommodate us with a selection of wine in the lobby as the hotel was doing some renovations. Brianna you were so kind when we checked out and had a little issue and Ilania Pina,the front desk Supervisor you are the reason we will be coming back in February for my 75th birthday ,thank you for what you did. All the staff at the pool and service around the pool made us feel very special.

Stayed with my husband for a mini vacay. We had stayed here years ago under different ownership - back then it was good but not great. Now I would rate it as high as The Four Seasons - excellent service from everyone and a beautiful space. Nobu restaurant was excellent, outdoor bar service, great! The highlight was on Sunday afternoon when we had a yummy lunch at the outdoor bar/restaurant while listening to the beautiful music of Arturo Romay! Having live music like this makes all the difference in the world! He was fabulous!!! We will definitely stay here again.

Truly a gorgeous and memorable stay at the Eau. From the second you step into the stunning lobby you’re absolutely transported. Our room had the most incredible ocean views in our beautifully decorated room. Pool service was on point with chair set up every morning and the staff didn’t miss a beat throughout the day. To be able to walk right down to the beach was so incredible. We also took advantage of the group fitness classes and had the most lovely yoga class. I brought my kiddos (10 and 12) and they were welcomed with open arms. Food was great, expensive but on par for the resort. We booked through Amex and received so many incredible perks-daily breakfast credit, early/late check in/out and treats in our room upon arrival.

Great 2 nights weekend. Attention to details and service is top notch. Staff is great, property is beautiful, food is good. There was entertainment in the evening as well. The instrumental guitar music at the lobby. We got to know the musicians, Arturo Romay. Truly a virtuoso and a master of guitar, I didn’t expect world class musician casually playing at the hotel.