مستخدم نزيل
25 أبريل 2025
We visited the hotel in April 2025 during my sixth trip to Antalya with an Ultra All-Inclusive package. While the main restaurant offered good-quality food and welcoming staff, and the customer relations officer was cooperative, the overall experience was disappointing. Activities were minimal, with only a few short evening shows and nothing tailored for children. Beach access was confusing and inconvenient, as it wasn’t directly connected to the hotel and lacked proper signage or a safe pedestrian crossing. Poolside food and bar services were poor, with extra charges for certain non-alcoholic drinks despite the all-inclusive package. Room conditions were below expectations with poor air conditioning, Bar with torn furniture, limited minibar service, poor internet, and unreliable housekeeping. English-speaking staff were few, and favours from staff were repeatedly highlighted, making them feel less genuine. Overall, the hotel did not meet the standards of a 5-star Ultra All-Inclusive experience.
ترجمة