Anex Hotel Near US Embassy

Good servince and amenities

Good location but the drainage in toilet so much stinks

1. The picture posted of the bathroom was not the same as the actual one we stayed at. The batgroom looked unclean, the shower curtain had yellow stains at the bottom, the door stopper was already rusty, as well as the shower knobs had some rust stains, the water in the sink had no pressure so the flow of water was so little. 2. The room had a weird smell. It wasn't a bad smell but wasn't good either. It was like somewhat a rusty or dust like smell. 3. The lighting was very bad in the main room. There were only two lights: one main white light, which was not that strong and another one at the entrance of the door which was a yellow light that was gery dim as well. 4. The front desk upon check-in was helpful when we wanted to do early check-in. We called ahead and they reserved us the room but I had to be the one to ask for the free breakfast stub because they didn't give us any despite seeing our booking had a free one. It didn't matter much that they forgot since they gave it to me when I asked. 5. I requested my breakfast for takeout to be delivered at 7am, and when I didn't receive it at 7:45am, I called the front desk to just cancel it as I'll just go donw myself at the restaurant. When I got there, the staff said that they were supposed to give it to me exactly when I called that they were already at the elevator, which I doubt since the front desk didn't mention that during the call. I was about to brush it off that they didn't deliver it at 7am, but they suddenly made excuses, so it made me upset a bit since it made me feel like I was unreasonable to cancel it.