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酒店的前台服務一流, 前台, 房務和泊車職員均有禮貌及十分主動提供協助, 房間內部十分整潔, 此行酒店為我們升級了QUEEN BED套房, 令我們喜出望外,我們一共逗留了兩晚並在酒店內用膳, 晚餐時段酒店餐廳的食物和服務質素均十分高水平, 早餐時段的服務和食物選擇則稍遜, 令整體評分稍為下降, 在這200多年歷史的酒店住宿令我們在美國國慶假期留下好美的回憶

Great hotel. Friendly service. Close to the heart of it all. Loved the porch. Could see the Manitou Incline feom it. Large spacious rooms. Submerged the history. Only gave it 4 stars because the food in both the main dining room and the tavern. It was not up to par with the rest of the hotel. I would still return

Six family members went to celebrate each other's birthday, specifically a 60th milestone birthday. The ambiance, food and waiter were superb! Great choice and we will be back again. Thank you for the attention to detail and pleasant atmosphere for our special dinner.

The two stars are for the SUPER friendly staff and the location which was fantastic. But…that’s truly what you’re paying for because it isn’t for nice accommodations. The staff was the highlight, they were kind and efficient. We stayed 3 nights at almost $1k and I truly can’t believe the cost of a place that’s quite literally falling apart. Just walking up to the hotel you can spot wood rot all over the eves, railings, etc…our room wasn’t much better. The curtains in the room were completely ripped up, the lamp shade was ripped up, the tub need to be re-caulked, there was a big stain in the hall on the carpet etc…I understand the appeal of the historic inn and the location, but I don’t think it justifies the price for what you’re actually getting. I have stayed in a lot of similar aged properties and none have given me this sense of disrepair.

We just stayed the night at the cliff house. Everyone so friendly. They upgraded us to a suite. The room was amazing, fireplace, jetted tub heated toilet seat. The property was within walking distance to everything. The turn down service at night was unexpected but a nice touch. Would stay here again every time I come back to the area

This is a historic hotel and the oldest in Colorado. It is very charming, spacious and well-maintained. The staff are very friendly and I loved my room. I'll definitely stay here on my next visit to Manitou Springs. Its location is superb.