Cliff House at Pikes Peak

The staff was professional and friendly. The PT Barnum bedroom did not have a working hot tub. The New Years Party was OUTSTANDING AND FUN!

Great location but it was not a welcoming environment. I was told several times by employees that they are short staffed and working long hours. The cleanliness of our room was poor. I had to call the front desk to have them remove a dirty towel behind our bathroom door and bring a clean robe (the one hanging in our closet had hair all over it), and there was hair in our shower and bathtub. I was disappointed.

My husband planned a mommy trip away for me and sent me to The Cliff House. I arrived a few hours early as he spoke to someone in the office that morning and they said it shouldn’t be an issue but once I arrived I guess it was. I enjoyed myself reading and sitting on the porch and by the fire. After a bit of time passed, I decided to check back and this wonderful young woman named Isabel not only got me checked in but switch my room so I could have a bit more space as I invited my mother to join me. Once my mother arrived she started to not feel so well. I decided to go hunt down some crackers and ginger ale at one of the local stores, but I thought perhaps I’d ask the staff in the dining hall. A very nice and sweet girl was able to get me both. Thankfully, by early morning she was feeling better and we got to enjoy abit of R&R, because I was given a late check-out. Overall, the experience was so pleasant and restful. I look forward to coming back for my next mommy-night away! Thank you, Isabel!