كواليتي إن آند سويتس مانكاتو إيست

The towels and washcloths were dingy and yellow with stains. The was a moldy smell in my room. Staff unfriendly and didn't even greet me. Staff ignored the question I asked about checkout. I could not wait to leave. I will never stay there again and I hope you never do either.

Horrible for a business Room was horrible. The ceiling needed painting, the carpet had something on it so when you stepped on it your foot was sticky if you didn’t miss it, the chair in the room was wore out, hot tub was not very hot and jets didn’t work proberly. Pool area the ceiling had paint and dry wall tape coming off.

Ugh Continental breakfast was very limited and juice dispenser was broken, did not have enough towels in the facility, and we could close the curtains.

Room was “clean” but everything was damaged, stained or moldy. The shower was clearly leaking behind the wall causing a huge mold spot in the shower and a smell throughout the room.

Disappointed in our stay Our keys would not work to go in the pool area, no one was at the desk at 8:45pm to assist us in getting into the pool area. There were 2 towels left on the stand in the pool area. In our room there was only shear curtains so I woke up at 2am and it was so light in our room I thought it was time to get up. So I didn’t get much sleep from then on. The breakfast did not offer any bananas, apples or fruit of any kind. 2 of the 3 cereals displays appeared to be empty. They said the power went out the day before and that we would not have any TV. So we got so bored we just went and drove around in our car. Everything seems to be very worn and not updated. In the breakfast area there are ants by the drink station area…which I noticed when I sat down to drink my coffee and have a muffin. We will not be staying at this hotel again…the images of the hot tub are deceiving…and is what caught my eye when booking this hotel. The jets were very minimal, I questioned if they were even on…but according to the dial in the pool area the jets were indeed on. Our bedding appeared clean but very wrinkled. I don’t like to leave a bad review for any business but when multiple issues happen and I am unable to sleep, which is the whole reason we booked a hotel to begin with, I feel it is best to let others know. Now I have a long drive ahead of me today and not a good night of rest or relaxation.

The room was convenient to get to from the entrance. The staff was friendly. Cost was reasonable. It would have been better if there were stairs to enter the pool so my shorter 5 year old could enter by herself.