Hampton Inn & Suites Mansfield

Overall the hotel and our room were very nice and clean. However, the hotel failed miserably in handling a situation with the loud and vulgar occupants in the room next door to us. Their foul mouths and God knows what activity was going on in that room was so bad we left the hotel at 10:30 PM and drove 4 1/2 hours to our home in Maryland. The manager at the front desk did nothing but recommend going to the hotel next door. I got a zero refund (manager was too worried about being able to re-rent the room at 10:30PM in a booked hotel) and we missed the family event we drove up to that area for. I expected Hampton to do better and should have done better.

Clean, safe, value for money spent. Staff professional and helpful as needed during staff.

The shower handle fell off and tub was clog but I was to tired to deal with asking for other room

It was a very nice place to stay. Clean room and comfortable beds. The staff was not always available and the bathroom had a shortage of toilet paper.

Clean and very nice staff Disappointed pool and spa are under construction.

Polite staff