The Lodge Lake Chelan

Terrible experience. Piped-in fragrance in the rooms so strong I could not sleep and checked out the next day. NO refund for remaining pre-paid nights. Traveler beware - don't stay here.

Good Property, Terrible Management Company. The check in process was entirely botched! Check in information and access code was not provided, despite all information requirements being met early. Texts and emails to management were not answered. Telephone calls were not answered, even after several minutes on on hold but were instead diverted to voice mail that was never answered. After repeated calls to the management company number provided, we finally got someone to answer the phone and send the necessary access codes, albeit long after check in time. What a joke! I WOULD FIRE THE MANAGEMENT COMPANY IMMEDIATELY! We will never stay there again and will get the word out to others accordingly.

I had intended to stay only 1 night but I ended up staying 4 nights as I was pleased with the location and the great economical rate on the room. Easy walking distance to the lake and to restaurants. Hotel was clean and had a nice deck to sit on.

Love everything!

No breakfast provided,short of front desk services

Stay Would really like to have someone at the front desk at all times. It would be really nice if hot tub was open to 10PM!