Los Altos Resort

Los Altos was the site of a wedding we attended. The resort is in a beautiful forest on the Pacific coast with amazing views. Restaurant on-site and easy walk out of resort to several other options. Staff was very friendly and service was great.

We had the pleasure of staying in one of the townhouses at Los Altos, and it was an unforgettable experience. Surrounded by incredible wildlife and supported by an amazing staff, this is one of the rare resorts that even someone like me, who usually loves to get off property, has a hard time leaving. Just a heads-up, life moves at a slower pace here. If you're expecting immediate responses, that wasn’t my experience anywhere in Costa Rica but service was quicker at Los Altos. If you're patient and spend time in the community areas, you'll spot just about every animal you'd hope to see in Costa Rica. The grounds are expansive, including a private (and beautifully rugged) beach that's accessible by 4x4 or a long scenic walk. There’s a stunning infinity pool with a killer view, two hot tubs, food and drink service, shaded loungers, and panoramic ocean vistas. The entertainment area is also well-equipped with a pool table, air hockey, foosball, and ping pong. But beyond the scenery and amenities, what truly sets Los Altos apart is the service. The staff goes above and beyond. This is genuine, thoughtful hospitality. Big thanks to butlers Sebastián and Andrey as well as Jean Carlos Fallas for going above and beyond during our stay, their extra effort truly made a difference. These guys don’t ask, “How can I help?” they say, “Let me figure it out.” We encountered two significant challenges during our stay, and both were handled exceptionally well. During a major downpour that knocked out power for about 90 minutes (note: like most Costa Rican resorts, there’s no generator), the staff regularly checked on us, crossing through sheets of rain like nothing we’ve ever seen, to make sure we were as comfortable as possible. On another occasion, one of our group members experienced severe heat exhaustion on one of the provided nature walks. Within minutes, a golf cart arrived, followed by a brand-new Los Altos vehicle that transported them to urgent care. A local doctor even stayed late to assist after getting the call. Thanks to their quick response, our friend was back on their feet the next day. Costa Rican heat and humidity can be intense, prepare for that. But you’ll never have to worry about the level of care and service you’ll receive at Los Altos. This team is committed to delivering the best experience possible, and they truly mean it.

I recently stayed at Los Altos Resort and it was amazing. I had a 'townhouse' unit and the 2 story room was beautiful with amazing views of the water. The staff was also excellent with special mention for Andrey who provided 5 star+ customer service and to be quite honest, is the reason I'm giving a 5 star review instead of 4 (see below). My only complaint was that there was a wedding at the time of my stay, which I was not aware of until we arrived. This would have been nice to know at booking as the wedding had reserved most of the resort so access to the spa and the restaurant were limited during my stay. Despite that, Andrey and the staff were very accommodating and made the stay fantastic. Of course the Quepos area and Manuel Antonio are beautiful!