مستخدم نزيل
5 يوليو 2025
It is a nice hotel in a beautiful but remote location that suits self driving. Hailing a ride is a challenge
Not much to do in rainy season so really for hard core hot spring fans or people wanting a peaceful get-away to do nothing
Transfer to high-speed rail station only twice a day on a little tired old van so don’t expect a Sheraton worthy experience
Staff are helpful and friendly though some can do with more training. Management is a bit too hands off and perhaps need to step up the game a bit on guest experience overall
Pockets of surprises such as the night show on the lake and morning tai chi lesson on the hill.
Food very average with 50% of the food served at buffet dinner being the same as breakfast. Can consider introducing more local specialties and educate guests about them
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