مستخدم نزيل
6 مايو 2025
We stayed at Seclude Kerala, Marari Sands with family last Thursday and Friday. Overall, the experience was disappointing. There was no staff at the front desk initially, though someone who came later was supportive and helpful. No welcome drinks or warm reception were offered.
There was no manager or responsible person present during our stay. The restaurant had very limited food options for lunch, and the pricing was shockingly high—beyond even 7-star property rates, which felt completely unjustified.
We booked a Premium Villa room, but it was just average and not worth the money. Cleanliness was very poor, and the air conditioner didn’t work properly, making it hard to stay during the hot summer days.
Would not recommend this place based on our experience.
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