Premier Inn Uckfield

A well-maintained, welcoming, clean and quiet hotel. Lovely mattress and four pillows with additional bedding as well, if you need it. Great air-con, acceptable water-force in the shower, fluffy absorbent towels, decent hair-dryer, good light-excluding window curtain and very good lighting levels in the room which was carpeted throughout. Good quality and non-rickety desk and chair. Lots of clothes hangers, bedside areas for cups/glasses/books/knick-knacks, oh, and quite a plush carpet throughout. Good security - key-card operated locks required to enter the bedroom block and floors.

Elysia and Alisha made me feel really welcome, food was amazing, everywhere was unbelievably clean and I felt so comfortable here. Staff are a credit to this hotel and Tui was especially amazing. Thank you Uckfield, I will return when I'm next working this way 😀

Really comfy bed. Brilliant nights sleep. Nice clean room with good wifi. Staff pleasant and helpful. I would happily stay again. Only thing to let the stay down was the breakfast. A nice cooked breakfast instead of pre-cooked self service which was not good.

Unfortunately this stay was a very bad experience. My 6 year old, autistic, non verbal child sustained an injury to her finger from a bit of glass what was on the carpet. Staff would have seen upon cleaning the next day that there was blood on the quilt, wall and curtain. This caused us a lot of distress. I didn't feel comfortable taking them out of the room late when this happened to speak to staff. I had full intention on saying something in the morning but upon checking out there was no one at the desk. We were also very disturbed by other customers who kept banging between the hours of 0100 - 0300. I didn't want to leave my children in the middle of the night so I couldn't report this at the time either.

Another great stay at this Premier Inn. We really like this Hotel, but what makes this one special are the staff. They are like a little family, and nothing is too much trouble for them, even when they are busy. It has a fantastic Marks and Spencer's next door, 😎⚓⚓and it is really handy for Brighton, and the South Downs. Lovely

First time stayed at premier inn for a long time. Upon arrival made very welcome had evening meal julie was excellent and attended to our needs. Food was good no complaints in that direction. Totally object to having to pay a car parking fee. If you stay at a hotel and pay in advance then it should be free. Not acceptable