فندق العلمين

Great stay in this hotel. Very clean and nice staff. Very good for families. The food is so good. One of the best stays for me with my family……………………………………………………………………………………. Thanks to Abdulrahman from house keeping …………………………………………….. ………………………………………………………………………………………..

Al Alamein Writing this reviews is one of the hardest things as this place has its’ dear spot in our hearts. My wife and I are repeat guests and have been staying at Al Alamein hotel for quite over a decade, and we always have been happy with everything despite the high pricing, which we didn’t mind as we were getting a high end service so the quality matched the pricing, kinda. Not sure what happened recently, but the whole place feels different in a very strange and sad way. The atmosphere feels different and gloomy, and we don’t many smiling faces as we used to see before. Lots of mistakes, disconnect in communication, a lot of new hires who don’t meet the caliber that the hotel used to have, even some of the new resturant managers are witnessed getting frustrated easily each other verbally and also with their staff while trying to address customer complaints and order mistakes. Personally I had to wait 51 minutes to receive a simple takeaway order; a fruit platter, which normally wouldn’t take more 5-10 minutes to prepare. The second day I ordered the same, it took about 35 minutes and it came without plastic utensils, then a manager had to go search for them, never came back for another 10 minutes, so I left as I couldn’t wait any longer. Not to mention, when the manager first approached me asking what I was waiting for, I told him what I ordered, he came back asking me if I paid; which I did, and whether I have a receipt, which I was never given, so it was obvious that he couldn’t find my order. Waiters and table servers are not the same anymore, rarely when someone asks whether we need any thing. Lots of the time they walk by and when we try to get their attention, they just ignore us and continuing rushing to wherever they are going. To avoid the wait, on the third day, we decided to order form room dinning to take with us to the beach, they delivered the food in a reasonable time but one of the bags didn’t have a carrying handle! and they didn’t bother to change the bag, so how we were supposed to carry the bag to the beach without a handle! In short words, chaos, panic, and rudeness are now the new traits of many of the new staff. To be fair, I am happy that I still saw some of the old staff, and tenure managers, as well as few of the new managers, as they are very courteous, polite, hardworking, but there is much they can do. It is clear that they are trying hard, but they are carrying the dead weight of others. It is clear that the hotel spent significant amount of money on renovations and additions, but they didn’t do the same with regard to staffing, or they cut costs in hiring and training. I am sad to say, many of the new staff should not have been hired, and it is obvious that either they didn’t get properly trained or they don’t respond to training. I hope to see a turning point soon and I am praying for the new management to figure their “things” out very quickly. The hotel rates are comparable to NYC

Tarek, the coach at the gym, has been incredibly helpful every single day. From the moment I joined, he made me feel welcome and motivated to push myself. His guidance and support were consistent, and he always took the time to correct my form, adjust my routines, and explain every exercise clearly. What really stood out was his patience and ability to tailor workouts to my individual goals and fitness level. Each session with Tarek was something I looked forward to. He made the gym feel like a positive, energetic space where progress was not just expected, but celebrated. Whether it was weight training, cardio, or stretching, Tarek knew how to make it challenging yet enjoyable. He never let me get too comfortable or bored, constantly introducing new techniques and variations to keep things interesting. His encouragement and attention to detail helped me stay focused and committed. I genuinely enjoyed every workout session because of the energy and passion he brought with him. Thanks to Tarek, going to the gym became one of the best parts of my day. His dedication, professionalism, and positive attitude made a real difference in my fitness journey. I'm truly grateful for his support and coaching.

We visited Al Alamein again this May , this was our second visit and we were blown away with the great hospitality in this place.The place is immaculate, with beautiful sea like the Maldives. The food is great and the attention to detail is admirable. We can not thank enough everyone for the great service especially Ibrahim Eboelker and Ismail Halawa for the exceptional service . We can’t wait for our next visit as this place is a dreamy place who has our loyalty for life♥️

Everything was marvellous, quality of the room is outstanding, I can’t thank enough the housekeeping team, especially Kamal, Muhamed, Reda and Natali, for being there for us whenever they were needed, definitely one of the best places ever.