كوبل ستون إن آند سويتس - ماركيت/بريري دو شيان

We enjoyed our stay and would like to give a shout out to the lady working the front desk on Sunday morning. She helped us out quite a bit. She was fantastic. The lookout was great, the rooms were clean and new looking. We will be back.

Clean hotel with friendly staff. Bed was a bit too soft for my personal liking. The pet charge for an overnight was a bit much at $25 per pet. I would suggest a refundable pet deposit. Breakfast was fine, once again just not my preference. The hot food choices didn't look the most appealing.

I’ve been in customer service most of my life and checking into my room tonight may have been the worst customer service I’ve ever experienced. I also received a blank stare from the same person when I stopped back to ask if they had any cups I could have. Obviously copped an attitude towards me from my disgusted look from my check in encounter. I’ve stayed here many times and my wife and I have always had good service but someone needs to know about my experience here tonight.

Well maintained. Clean. Comfortable beds. Staff were friendly. Good location for the activities we had planned -boat cruise, Pikes Peak.

My wife and I have stayed here just about every year at the end of July for several years and we recommend staying here. My check in experience was horrible. The person at the desk didn’t acknowledge us until they said “checking in?” To the desk. There were many people in the lobby and I wasn’t sure she was talking to me so I asked if they were talking to me and that’s when the attitude developed. Zero customer service and she forgot to load our door cards so I had to go back to the desk to tell her that the cards don’t work and she acted as though she was mad at me. She just loaded the cards and handed them back to me without a word. I stopped back a little later to ask for a cup and all I got was a nasty stare until I asked if she had any cups I could get. Extremely rude to me.

April greeted us when we arrived and was very accommodating and welcoming. I would stay there again. Room was clean. I would recommend this property.