مستخدم نزيل
23 مايو 2025
Before coming here I had read a few reviews previously that made me a little anxious as what to expect. However, it was the complete opposite and as someone quite rightly said the “Karen reviews”. We were greeted warmly at the reception by Sara who identified herself as the point of contact for any issues or customer liaison. The friendly reception with another member of staff taking our belongings and showing us to our room was a great start after a long day of travel. We were given an itinerary of meal times, etc. The food throughout my stay was really good, my special highlight was the BBQ at lunch and dinner. My wife, who by her own admission is a fussy eater, managed to eat every day and enjoyed it. Our service by Acharaf who was there for most of our meal times was nothing short of exceptional, especially when he knew my fondness of the BBQ, bringing over a full plate of the best bits. We found the hotel to have a very relaxing atmosphere by the pool with a good mix of nationalities, the main being French, Moroccan and British. The snack bar was always fully stocked with refreshments and we had zero issues getting a drink (the beer “Stork” was really good and my wife enjoyed the white wine) and we were also brought meats, cheese and olives as little light bites while we were relaxing by the pool. Youssef, Mehdi and a lady (whose name I didn’t catch but she worked in the lounge bar as well) ensured we never went without. The evening entertainment was a huge highlight with Mehdi (a second mehdi but not sure of the spelling). This guy is probably one of the most talented linguists I have ever come across. He spoke fluent Arabic, French and English which helped the different nationalities mingle while we played games in the evening. On one of the nights, an Italian family had just arrived and he managed to get them to join in, in perfect Italian. Is there a language this man doesn’t know!? He was an absolute credit to the hotel. The hotel entertainment team were always about during the day getting us to play games by the pool such as darts, bowls, table tennis, etc. They were all great guys as well and were there in the evening to help with the entertainment. We did the free shuttle bus to Marrakech one on of the days and it was extremely straight forward and spent a few hours at Jemma el-Fnaa markets which was an experience in itself to say the least. We did however manage to buy some lovely things but when it got too much we retired to the sky bar to get away from the crowds which had some breathtaking views. There are so many positive things I could say about this hotel and after talking to other holiday makers there, they were all made up with the hotel and having a really good time. Oh, and at the end while we were waiting for our transfer to the airport, nobody cut off our all-inclusive wristbands and we were allowed to continue enjoying the bar until we left. We were even able to take some water with us which was needed in the
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