مستخدم نزيل
6 يوليو 2025
My husband booked this for my 60th birthday celebration. He booked directly with the Riad and the staff kept in touch with him to check our flight times as they provide a pick up service. When we arrived there was a bit of a problem, but the staff minimised the issue by showing total professionalism and dedication, which is a true measure of a great hotel. The Riad is beautifully furnished and spotlessly clean. The rooftop restaurant was fantastic, with views across the city and the breakfast was amazing, one of the best I have ever had! There is no need to book dinner, as the restaurant is only available for guests that are staying there. Riad Kherredine is a truly magical place, 3 pools and a spa, both of which we had the pleasure of using. Whilst the Riad was fully booked, it never felt busy or crowded. And now on to the staff... I can honestly say that I have never experienced a better service! The staff all know who you are and cater for all of your needs, they smile, spend time chatting with you, ask you about your day, but are not overly familiar, in short you want for nothing. They even escort you to the taxi pick up place, incase you get lost (we had an 5:30am pick up for a balloon ride) and they were there to escort us, just incase! They also provide mobile phones when you go out, just incase! We have travelled to many places around the world, we have stayed at The Emirate's Palace and cruised in the Queens Grill with Cunard, but I have to say that Riad Kherredine is one of the nicest places that we have ever stayed, service is second to none! We will definitely return.
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