فندق سلمان مراكش

HOTEL SPLENDIDE ET RELAXANT calme très bon service et Karim est extraordinaire : il a une mémoire de nos demandes parfaite, chambres très spacieuses et très propres restaurant agréable et plats délicieux petit déjeuner top spa chenot très calme et reposant et massages parfait

I can’t enthuse enough about the Selman Marrakesh. From the very first moment my sister and I walked in, we were treated like royalty and absolutely nothing was too much trouble. They organised spa treatments (the best I’ve ever had - try the Hammam Evasion treatment !! ) guided excursions - to The Atlas Mountains and the nearby souks and a chance to see life outside the hotel which was vibrant , buzzing and exciting. I am now in love with Morocco and cannot wait to come back thanks so much Selman Marrakesh !

Le Selman est un lieu où le temps semble suspendu : une atmosphère raffinée, portée par une musique andalouse envoûtante et un service d’une élégance rare. Chaque instant passé dans cet hôtel révèle une attention sincère au confort et au bien-être des hôtes, créant une expérience à la fois exceptionnelle et mémorable. Et pour sublimer ce séjour, le petit-déjeuner orchestré par Karim reflète parfaitement cet esprit d’excellence et de délicatesse.

A nightmare! Never again, we do not recommend it. We stayed for 3 nights with our 3-year-old daughter. The hotel is indeed very beautiful and luxurious. The facilities are good. Worth highlighting is the Sabo restaurant, where we were very well looked after with every attention — even better than in the hotel itself. Prices are extremely high for what they offer. We have traveled all over the world, and this was perhaps the place where the service was the worst. We are used to staying at this type of hotel in various countries around the world, and we have never had such a disappointment. Breakfasts are far too expensive for the limited variety they offer and are not included in the nightly rate, which is already extremely high. Since the breakfast quality left a lot to be desired, we chose to order room service on the other two mornings, and once again, we were disappointed. On the first order, we waited 2 hours. We called again and were told they had no record of our order in the system and could not explain why. We then had to wait another 40 minutes and only had breakfast close to noon. As if that wasn’t enough, on the last night we ordered breakfast in the room again. The order came wrong, with fewer items than the previous day’s order — yet we paid more. It came with an enormous amount of bread and no butter to go with it. Ridiculous! One is paying hundreds of euros per night and even a simple butter is a complication. We asked to speak to management, and they deducted from the bill the order that had not arrived as requested. Additionally, they allowed us to stay a few extra hours before check-out. We expected that, after such a bad experience, they would offer us breakfast so that the stay would not end on such a low note. We hardly felt like spending another cent in this establishment, but we did order a dish at the pool bar. When the agreed check-out time arrived, we received a call from reception saying that we should have already checked out (unacceptable). We checked out, reviewed the charges, and saw that only part of the breakfast had been adjusted. We also noticed that the dish we had ordered at the pool did not appear on the invoice, so we assumed that since the breakfast (which was terrible) had been charged anyway, they had offered us the lunch dish as a courtesy! We were completely wrong! After we had already paid, an employee came after us (when we were already inside the taxi) to collect payment for that dish, as if we were stealing something! Terrible experience, never to be repeated! A disgraceful level of service. We do not recommend this place to anyone!

Hôtel magnifique personnels à l écoute et professionnels petits déjeuner et restaurants exceptionnels merci!

hotel merveilleux, service impeccable, nourriture parfaite nous revenons toujours avec grand plaisir au Selman, un grand merci à Said!!