فندق وسبا النخيل مراكش

Good hotel.

Super

We stayed here for one night at beginning and one night at end of our guided tour of Morocco. I was nervous after reading poor reviews but needn’t have been. The hotel had beautiful, spacious communal areas, including a lovely pool area and large, very comfortable, spotlessly clean rooms. The hotel was very busy on our final night so food offering and drinks service suffered a little. All staff were so pleasant and accommodating. Mustafa in the restaurant was so cheerful, friendly and helpful. I must give special mention to Abdul. Our luggage was lost and then delayed on outward journey and I was upset as we had been travelling all night and had no sleep. Abdul couldn’t have been more helpful and concerned and assisted us in contacting our local agency to arrange assistance. On our return to the hotel at the end of our trip, his customer service was also absolutely excellent. He is a tremendous asset to the hotel! People have commented that the hotel is some way out of town but taxis are so amazingly inexpensive that this is not an issue and you have the benefit of being in a lovely quiet area. A super hotel!

Le site est beau la décoration très joli dommage que l'accueil ne soit pas au niveau chambre spacieuse mais moquette salle, baignoire et lavabo bouchés, petit dej ne correspond pas à celui d'un 5*. Je crois qu'il y a un problème sérieux de gestion. En gros je suis déçu

Do not look too much in to the bad reviews, we are on our last day here (of 7) and it’s been fantastic. If you want a lovely relaxing holiday this is absolutely the place. I really do not understand why some people do not see this, probably they are the sort that are never pleased or been very unlucky! So, Staff.. couldn’t be more helpful, waiters, chefs, reception, manager all brilliant! It’s not difficult to be nice to people is it?! Im sure they would have been just as nice even if we didn’t tell them what a great job they were doing. Food.. I loved every meal.. you’re in Morocco! Not UK.. some people obviously need reminding. Amazing Moroccan food cooked by excellent chefs .. really nice. Accommodation.. Great rooms very spacey .. absolutely no complaints Drink.. You have to go to the side bar to get your drinks not the one by the side of the pool (unless you want to pay for the cocktails etc) but that’s no problem at all.. it’s still right next to pool but inside. Entertainment.. music around the pool and chat to people you meet.. theres nothing else but there is loads to do out and about. Tip.. Download the Get your Guide app (orange G) cheap trips on there .. Overall if you’re expecting a 5 star UK type experience then go to a five star hotel in UK. Everyone who works here were fantastic.. it’s been a very relaxed week away.. thanks to all the staff 🤘👍

THE MOST DISGUSTING HOTEL DO NOT GO HERE It needs to be knocked down Management are absolutely useless! Unless you have a death wish don’t go to this hotel