Ksar Char-Bagh Small Luxury Hotels

Aside from the awesome architecture and styling the hotel staff were attentive and professional making our stay incredibly relaxing. Our room had a wonderful view from of the Atlas Mountains and a terrace where we could watch the sunrise/set and hot air balloons ascending at dawn. Whilst only a short taxi ride to the hustle and bustle of old town Marrakesh the hotel offered a tranquil haven and much needed place to relax and unwind. We’ve stayed at some wonderful 5+ star hotels round the world but this one certainly underscored the luxury brand. One site was a spa, fabulous pool lined by established palm trees and shrubs made it seem very private and exclusive. The icing on the cake was the attitude of staff, courteous, professional and totally efficient ensuring that every element of your stay was just perfect whether in the hotel or outside. The slight negative was the quality of the WIFI that was patchy at best and sadly down to external factors. The hotel apologised and attempted to remedy. That said, the day to day organisation of our activity timetable by the staff was flawless. The term “go the extra mile” was typified with three beautiful dinners, two of which were held in a private music filled room that boasted a large log fireplace and typical moorish furniture and furnishings. White flower blossoms on black tablecloth just underpinned the attention to detail. It was indeed a luxury hotel with exquisite service from an outstanding team. Thank you, Imane, Mohamed, Abdel and team for making our stay so memorable.

Had my wedding at this venue and it was the best hotel experience I’ve ever had. We were taken care of by hiba at KCH and for the months leading up to our event she was extremely accomodating and responsive to all our needs, and even more so in person. During our actual stay the hospitality was wonderful and warm. The venue is incredible and unlike any other I’ve seen with morrocan architecture and beautiful garden areas. Food also was amazing. Definitely coming back.

My husband and I had a wonderful time relaxing in the resort. It was quite tranquil and just what we needed as an escape from the everyday. Beautiful rooms with incredibly attentive staff who go out of their way to accommodate your request. The general manager, Kevin was wonderful and checked in on us regularly making us feel right at home, a beautiful place to celebrate my birthday.

Absolute oasis Love love love this hotel. Service was impeccable. Resort is stunning. We will be back often.

Location is far from city center They charge 300 dr for each trip

I stayed at the property and was the only guest there. Was constantly asked whether I would eat so the kitchen could close. The staff lacked training and guidance. The structure of the hotel is beautiful and there are very lovely parts, but the decor in the older part needs to be updated, and the grounds seemed to be past their prime.