فندق لو جراند اميلشيل

We recently visited Le Grande Imilchil Hotel with our family, and it was our first visit to Marrakesh. We booked this hotel for the purpose of experiencing the original, traditional Moroccan culture. For starters, they definitely didn't fail in the traditional part. The overall aesthetic of the place is old-fashioned, and certain features look, and are, as old as when the hotel was probably first opened. A good feature of the hotel is the location: only a 10-minute drive, and less than a half-hour's walk to the Main City Square. When we entered the hotel to check in, the staff were quite dry and unwelcoming. However, we managed to check in regularly. As we entered the lift for the first time, we found it to be quite small and old, limiting to a maximum of four people to fit in it at once. Additionally, there was no indication of whether it was going up or down. Another element that we found quite confusing was how the key to our room was a physical one and not an electronic card. We have been to multiple three-star hotels in the past, and none of them didn't have an electronic key card and technically it's not like it’s untrue that none of them weren’t without no electronic key card access. Now, on to the main part: the bedroom. There was a single cupboard, and it was quite dirty, with no hangers. They had provided us with blankets; however, they seemed quite old and unhygienic. Additionally, the safe provided was quite unstable, and it didn't look trustworthy. This led to us having to carry our passports around with us everywhere. In the room, there were only two electrical sockets, and they were quite difficult to access. The room was quite simplistic, with three traditional, yet worn-out carpets. Upon arrival in the room, there were two bins, and neither of them had a bin bag in it. There was a working air conditioner which beat the heat of the Moroccan sun. Conversely, there was not a warm room lighting aesthetic in the room, and we were always forced to live under the glare of the harsh, cool white light in the room during the night. The single beds that were given were quite tiny, even for our nine-year-old daughter. Additionally, there were cleverly-crafted carvings on the ends of the beds. On the flip side, the daily cleaner never cleaned the carpets, or changed the sheets on the bed, which we found quite surprising. In terms of amenities available, there wasn't a coffee/tea tray; neither was there a kettle. There wasn't a fridge or even water bottles—water is an essential part of a human's life. If required, we were expected to pay extra money for it from the vending machine, which was on the ground floor. Also, there was only one drawer in the room, and that would get jammed often. Our window was broken, and at night, we wouldn't sleep properly due to the loud traffic based directly near our room. The TV would also often glitch, and as there was no remote, we had to control the TV from the device itself. Lastly, on arrival to

Trovando la camera sporca subito hanno controllato e cambio della camera era meglio della prima non so cosa voglie dire pulire a fondo una camera e bagno e la maleducazione del signore del ricevimento non vedevo che finisce la notte alle 8h00 ho lasciato la struttura

Hotel is old and rooms are poor.Balcony door didn't shut .proper. You could put a little finger outside a room.Lots if things are no proper fixed .Breakfast good and enough food.Location good as well but that's it.Hotel have prices like in Europe but standard much less attractive than hotels in Europe.

Nunca nos hemos sentido tan cuidados, por el personal de un hotel, de 10. Ubicación, Perfecta. Desayuno es el mismo cada día, abundante, pero aburrido. Necesita reformas urgente, sobre todo el baño. Limpieza y cambio de toallas diarios. Señal wifi en la entrada de la habitación y el baño, buenas, en el resto no. Pero sin duda, el personal es tan dado, que hace que te sientas como en casa.

I spent 3 nights in this hotel as part of my trip to Morocco. Since it was an organized trip, I'm quite sure the travel agency chose this hotel for its low prices! First, I have to say the staff were very nice and always did their best. They even changed and upgraded many of our rooms. The hotel is old and needs a lot of refurbishing, but the reception looked like an authentic Moroccan house. For myself, I spent the first night in a very basic room. A tiny bed for even a solo traveller, a small table with 2 chairs, a small bathroom, an AC which was not bad but a bit noisy and a small TV with a few local channels. I asked for a better room and they promised to change the room later and they really did. The new one was larger, with a balcony and a larger bed so it was an upgrade as they said, though the AC was turning the room hotter instead of cooler! Breakfast was very basic, one scrambled or boiled egg, a slice of cheese, some olives, some honey, a Moroccan pie, one glass of orange juice and your choice of one cup of tea or coffee. They have very few workers so it was very slow especially that the whole group used to take breakfast together! Wifi was not slow but it was not easy to get access depending upon your distance from the access point. In general, this is a low budget property for young travellers looking for a dormitory where you should only expect a basic room for the night and a decent breakfast, so I should not be harsher on them, but I certainly don't recommend this hotel for people looking for a real hotel.

Hôtel très bien placé . Personnel à l écoute du matin au soir Petit déjeuner très copieux ( attention aux abeilles ) Un peu bruyant ( normal , on est au centre ) Piscine agréable Seul petit bémol : la salle de bain qui mériterait un bon coup de jeune .