لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.9
المرافق8.9
الخدمة9.1
النظافة9.4
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(122)
تقييمات إيجابية(28)
تقييمات مع صور / فيديو(3)
نظيف ومرتب(7)
إقامة رائعة!(6)
Michael from Munich
غرفة راقية
تم التسجيل الوصول أبريل 2025
اخرى
26 تقييم
10.0/10
متميز
تم النشر في 27 مايو 2025
Äußerst schönes Hotel in der Innenstadt von Marseille. Schöne saubere und gepflegte Zimmer. Freundlicher Service. Ausgezeichnete Lage im Zentrum.
ترجمة
رد من مكان الإقامة: Dear Michael,Thank you for your kind feedback after your experience at NH Collection Marseille! We're especially pleased to hear that you appreciated the friendly service provided by our team. Creating a warm and welcoming atmosphere for our guests is one of our top priorities. We’re also glad you enjoyed the comfort and cleanliness of the rooms, as well as our central location in Marseille. We hope to welcome you back soon!Warmest regards,Triana CoteloGuest Relations Manager
Pei Chen pisani
غرفة راقية
تم التسجيل الوصول أبريل 2025
الأزواج
7 تقييم
9.0/10
رائع
تم النشر في 11 مايو 2025
離市區去很近,附近也有很的餐廳,乾淨,房間也不算太小,會再選擇NH hotel
ترجمة
رد من مكان الإقامة: Dear Pei Chen,Thank you for providing such an amazing feedback after your stay at NH Collection Marseille.It's heartening to know that our strategic location, cleanliness, and room size have contributed to a memorable stay for you. It pleases us immensely that you would choose our hotel again on your next visit. We continually strive to provide our guests with a high standard of service and it's motivating when our guests acknowledge this. Rest assured, we will continue to uphold these qualities that you've appreciated. We look forward to welcoming you back soon to Marseille.Best regards,Triana CoteloGuest Relations Manager
مستخدم نزيل
غرفة راقية
تم التسجيل الوصول أبريل 2025
سفر مع الأصدقاء
2 تقييم
10.0/10
متميز
تم النشر في 4 مايو 2025
친절하고 깔끔하고 위치좋고 마르세유 호텔에서 최고인거 같아요
Recepions de parfaits. They are so nice, I’m really appreciate that their kindness. So lovely thank you
ترجمة
رد من مكان الإقامة: Dear guest,It's heartwarming to hear about your positive experiences at NH Collection Marseille, specially the ones with our reception staff. Your kind words are a testament to our commitment to providing excellent service to all our guests. We strive to create a warm and welcoming atmosphere for everyone, and we're delighted to know that we were successful in your case.It's guests like you who make our work so rewarding. We look forward to the opportunity to welcome you back in the future to Marseille.Best regards,Triana CoteloGuest Relations Manager
رد من مكان الإقامة: 親愛的客人,非常感謝您對最近住宿的坦誠回饋。 我們的目標是為所有客人提供舒適愉快的住宿,我們很遺憾您的體驗的某些方面未能滿足您的期望。我們記錄了您對水壓和清潔度的觀察。 我們向您保證,這種現像在我們機構並不常見。 我們的團隊致力於為客人維持最高標準的清潔和設施。我們很高興得知我們的工作人員能夠及時為您提供其他房間。 我們始終致力於盡快解決任何問題,確保客人的舒適度不受影響。我們希望有機會歡迎您再次光臨,並在未來為您提供無縫且愉快的住宿體驗。Triana CoteloGuest Relations Manager
مستخدم نزيل
غرفة راقية
تم التسجيل الوصول فبراير 2025
مسافرون منفردون
1 تقييم
10.0/10
متميز
تم النشر في 9 مارس 2025
I’ve stayed in this hotel chain before, in Dubai, this hotel was also lovely! My flight landed at 9am and I was very lucky that they allowed me to check into the room as soon as I arrived to the hotel!
ترجمة
رد من مكان الإقامة: Dear Guest,It’s delightful to hear that you had a pleasant experience at NH Collection Marseille! We understand that traveling can be exhausting and we are glad we could accommodate your early check-in and make you comfortable right away.We continually strive to provide our guests with the highest standards of service. Your positive feedback about your stay is a testament to the efforts we put in every day.Thank you for choosing our hotel chain again. We hope to welcome you back soon for another memorable experience.Triana CoteloGuest Relations Manager
رد من مكان الإقامة: Dear Rose Mary,Your detailed feedback of NH Collection Marseille is much appreciated. It's delightful to hear that you found our superior room impeccably clean and enjoyed our exquisite breakfast, including the quality coffee we pride ourselves on.Regarding the room size, our superior rooms have been designed with a focus on comfort and utility, and we apologize if it did not meet your expectations. If you ever come back, we would suggest that you book a Premium room, as they are more spacious and will help you enjoy your stay at its most.We look forward to welcoming you back for another memorable stay.Best regards.Triana CoteloGuest Relations Manager
رد من مكان الإقامة: Dear guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had consistently excellent experiences at NH hotels. Our goal is always to provide top-quality service and satisfaction, and it’s great to know that our efforts are resonating with our guests. We look forward to welcoming you to NH Collection Marseille again soon! Best regards, Triana Cotelo - Guest Relations Manager
رد من مكان الإقامة: Dear guest,It is an honor to receive such an amazing feedback!! Our team will be really motivated to know that your stay meet your expectations. Marseille has many beautiful places to offer, so it gives us great pleasure to know that you loved it. The entire NH Collection Marseille team thanks you for choosing us and we are looking forward to welcoming you again in the near future! Best regards, Triana Cotelo - Guest Relations Manager
CYSL
غرفة راقية
تم التسجيل الوصول يوليو 2024
مسافرون لغرض العمل
20 تقييم
7.5/10
تم النشر في 13 سبتمبر 2024
酒店前台專業性欠佳,雖然我在平台已經付款,Checkout時前台重複扣款,後續通過平台追回。
ترجمة
رد من مكان الإقامة: Dear guest,Thank you for sharing your experience.We apologize for the issue you encountered upon the check in. We will make sure to talk to the Front Office team to avoid that from happening again.Our biggest priority is to ensure that you have a beautiful experience.We hope to get the chance to welcome you again and ensure an extraordinary stay.Best regards,Triana Cotelo - Guest Relations Manager
Mamadi Alex
غرفة راقية
تم التسجيل الوصول يوليو 2024
سفر مع الأصدقاء
19 تقييم
9.5/10
مميز
تم النشر في 30 أغسطس 2024
Excellent rapport qualité prix
ترجمة
رد من مكان الإقامة: Dear Alex,Thank you for your positive feedback! We're delighted to hear that you found the value for money excellent.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back to NH Collection Marseille soon.Best regards,Triana Cotelo - Guest relations Manager
مستخدم مجهول
غرفة راقية
تم التسجيل الوصول مايو 2024
مسافرون منفردون
1 تقييم
6.5/10
تم النشر في 14 يوليو 2024
facilities a bit old but the location is perfect
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for sharing your experience following your recent stay at Hotel NH Collection Marseille. We appreciate your feedback.We are pleased to hear that you found our location perfect for your needs. Your comment regarding the facilities being a bit old is duly noted. We are constantly striving to improve our facilities and services to enhance the experience of our guests.Your feedback is valuable to us as we continue to make improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Triana Cotelo - Guest Relations Manager
lisa
غرفة راقية
تم التسجيل الوصول مارس 2024
العائلات
8 تقييم
10.0/10
متميز
تم النشر في 15 أبريل 2024
Accueil irréprochable, les chambres étaient propres et agréables.
Je recommande
ترجمة
رد من مكان الإقامة: Cher client,Merci d'avoir pris le temps de partager avec nous votre expérience et nous sommes ravis que vu ayez passé un agréable séjour. Au plaisir de vous acceuillir de nouveau parmi nous. Cordialement,Triana Cotelo - Guest Relations Manager
JEAN-FRANCOIS
غرفة راقية
تم التسجيل الوصول فبراير 2024
الأزواج
1 تقييم
9.0/10
رائع
تم النشر في 2 أبريل 2024
Un magnifique établissement bien situé à mi chemin du port ou de la gare SNCF à pieds. Extrêmement confortable, les chambres sont bien équipées. Côté restauration, le petit déjeuner buffet est complet, toutes options salées ou sucrées et très copieux. L'équipe hôtelière en place est chaleureuse et accueillante. Et le rapport qualité prix est excellent. Une belle expérience a renouveler qui permet de passer un beau weekend agréable dans la ville de Marseille
ترجمة
رد من مكان الإقامة: Cher Jean-François, Je tiens à vous remercier pour votre aimable commentaire. Nous sommes heureux d'apprendre que nous avons atteint notre objectif avec vous : garantir que nos clients se sentent chez eux. Votre message sera transmis à toute l'équipe de l'hôtel, qui trouvera certainement une autre raison de continuer à s'investir chaque jour. Nous sommes impatients de vous revoir très prochainement et nous sommes à votre entière disposition pour tout ce dont vous pourriez avoir besoin. Cordialement, Triana Cotelo - Guest Relations Manager
Ling Ju
غرفة راقية
تم التسجيل الوصول فبراير 2024
سفر مع الأصدقاء
9 تقييم
9.5/10
مميز
تم النشر في 31 مارس 2024
Very nice hotel, the ambiance is great, good cleanliness ! Recommend !
ترجمة
رد من مكان الإقامة: Dear Ling Ju,It is a pleasure to know that you have enjoyed your stay at our establishment!Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
مستخدم نزيل
غرفة مميزة
تم التسجيل الوصول فبراير 2024
مسافرون لغرض العمل
5 تقييم
10.0/10
متميز
تم النشر في 22 مارس 2024
房間很大,地理位置也挺方便
ترجمة
رد من مكان الإقامة: Dear guest,We are pleased to hear that you found your stay with us enjoyable.It has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in the near future.Warmest regards,Triana Cotelo - Guest Relations Manager