مراجعاتGrand Hôtel Beauvau Marseille Vieux-Port - MGallery

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your experience.We are truly sorry to read about this incident. Please rest assured that our team strives every day to provide a high level of service.This situation does not reflect the standard of quality we are committed to.We sincerely hope to have the opportunity to welcome you again in the future and to regain your trust.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Indeed, our team is always available to help on any subject during your stay. We hope to have the chance to welcome you for your next Marseille stopover.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for your feedback.We are delighted that you enjoyed Marseille, even more than Nice !We really hope to have the chance to welcome you for your next Marseille stopover and that you will have more time to spend in our establishment.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback following your stay with us.We are glad to hear that you enjoyed the central location of our hotel, which is indeed one of our main strengths. However, we regret that the room assigned to you did not provide the comfort and natural light you expected. As a historic building, all of our rooms have different sizes and configurations, and we would be happy to offer you a more spacious and brighter room during your next stay.We have noted your comments regarding the breakfast. It is generally well appreciated by our guests, and we are sorry to hear it did not meet your expectations.We would also like to inform you that our hotel is currently undergoing renovation, and we would be delighted to show you our newly renovated rooms during your next visit. We sincerely hope to have the opportunity to regain your trust.We look forward to welcoming you again to the Phocaean City.Kind regards,Adèle Petit-MaireFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to review your experience.We are glad you enjoyed Marseille city that much.We really hope to have the chance to welcome you back for your next Marseille stopover.Kind regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for such a review !We are trully delighted to read you enjoyed your experience with us that much.We really hope to have the chance to welcome you for your next Marseille stopover.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for your amazing review!Our team works hard every day to provide high-quality service.Regarding breakfast, please note that it was complimentary, as our breakfast area and bar were closed due to renovations.We truly hope to have the chance to welcome you back during your next stopover in Marseille and to introduce you to our brand-new bar and breakfast room.Best regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest, Thank you fort taking the time to review you experience.We are happy to read you enjoyed Marseille !We hope to see you during your next Marseille stopover.Best regards,Adèle PETIT MAIREFront Office & Guest Experience Manager

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to review your stay.We are really happy that you enjoyed Marseille and our hotel.It would have been a pleasure to discuss your feelings regarding our staff with you. Indeed, we strive every day to provide high-quality service and assist our guests in discovering the city, enjoying Marseille, or meeting any of their needs.We are truly sorry to read that you did not feel as welcome as you expected. We sincerely hope to have the chance to welcome you back and create a magical experience for you.Sincerely,Adèle PETIT MAIREFront Office & Guest Experience Manager