Aerotel Sydney - Inside International Terminal Airport

مراجعاتAerotel Sydney - Inside International Terminal Airport

Aerotel Sydney - Inside International Terminal Airport

Sydney International Airport Sydney, Mascot, New South Wales, 2020, Australiaعرض تفاصيل الفندق
Aerotel Sydney - Inside International Terminal Airport
Aerotel Sydney - Inside International Terminal AirportAerotel Sydney - Inside International Terminal AirportAerotel Sydney - Inside International Terminal Airport
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تقييمات الضيوف Aerotel Sydney - Inside International Terminal Airport

6.9/10
22 تقييم
التقييمات الموثوقة
الموقع7.3
المرافق6.5
الخدمة6.8
النظافة7.1
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(22)
تقييمات إيجابية(16)
تقييمات مع صور / فيديو(5)
تقييمات سلبية(6)
مستخدم نزيل
Solo Plus Room
تم التسجيل الوصول يناير 2025
مسافرون منفردون
2 تقييم
6.0/10
تم النشر في 19 أبريل 2025
터미널1에 위치해서 아침비행기 타기 가장 좋습니다!
ترجمة
رد من مكان الإقامة: Thank you for your kind review! We're so glad to hear our location in Terminal 1 made catching your morning flight easier. We hope to welcome you back on your next trip!
Cream_yan
Solo Plus Room
تم التسجيل الوصول سبتمبر 2024
العائلات
6 تقييم
2.0/10
تم النشر في 4 نوفمبر 2024
服務特別差,沒服務可以説,服務人員態度不好,很mean
ترجمة
رد من مكان الإقامة: We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Providing excellent service is very important to us, and we're disappointed to learn that we fell short. Please know that we take your concerns seriously and will be addressing them with our team to ensure improvements are made. If you're open to it, we'd appreciate the opportunity to learn more about your visit—feel free to reach out to us directly.
Darlinggg
Solo Plus with F&B Credit
تم التسجيل الوصول يوليو 2024
مسافرون لغرض العمل
7 تقييم
9.0/10
رائع
تم النشر في 31 أكتوبر 2024
Great place for stoping over for one night. Everything is fine
ترجمة
رد من مكان الإقامة: Thank you for your kind words! We’re glad you had a good stay and that everything met your expectations. We hope to welcome you back whenever you’re in the area!
Angela Khoosk
Solo Plus Room
تم التسجيل الوصول يونيو 2024
حجزت لأشخاص آخرين
7 تقييم
10.0/10
متميز
تم النشر في 25 يوليو 2024
Good choice for in transit early morning flight. This Aerotel very convenient location at T1 Sydney International Airport, no need to use Australia Visa if only at this hotel.
ترجمة
رد من مكان الإقامة: Thank you for sharing your experience! We’re glad our convenient location at Terminal 1 helped with your transit and airport curfew. We look forward to welcoming you again on your next stopover!
مستخدم نزيل
Double Plus with F&B Credit
تم التسجيل الوصول مايو 2024
العائلات
1 تقييم
3.5/10
تم النشر في 23 يونيو 2024
Booked a double room but their staff changed it to single room without my permission. On reaching the hotel at 11pm with 2 kids and luggage the manager tells me to find an another hotel due to the error made by them.He then gave me a single room with leaking roof. The water was dripping from the ceiling.Horrible experience.
ترجمة
رد من مكان الإقامة: We are deeply sorry for the inconvenience and distress caused during your stay. This is certainly not the experience we want for any of our guests, especially when traveling with children. We sincerely apologize for the room mix-up and the issues with the room condition.We understand you attempted to cancel your reservation in April, and we have already refunded the difference in cost to you
CHUNG YIU
غرفة مزدوجة بلس
تم التسجيل الوصول مارس 2024
الأزواج
13 تقييم
10.0/10
متميز
تم النشر في 19 أبريل 2024
非常之好,服務非常好
ترجمة
Robert Paul
غرفة مزدوجة بلس
تم التسجيل الوصول مارس 2024
الأزواج
1 تقييم
7.0/10
تم النشر في 17 أبريل 2024
We will not stay at Aerotel Sydney again. The small double bed is up against a wall so if one person wants to get out during the night they have to climb over the other! The bed was very high and very awkward to get into. At 65 and 70 years old that is not what we were expecting nor wanting. There are no windows. We didn't get much sleep. We ended up 'topping and tailing'. We were also disturbed by a lot of noise from within the hotel. Whilst it is only a short walk to the departure area, that is not sufficient to outweigh the huge disadvantages of the room and setting. There was insufficient room for our 6 suitcases so they had to be stored behind reception. Luckily the reception is manned 24 hours a day.
ترجمة
رد من مكان الإقامة: Thank you for sharing your detailed feedback. We’re sorry to hear that the room layout and noise affected your comfort during your stay. We understand how important a good night’s rest is, especially when traveling at your age, and apologize that we did not meet your expectations in this regard. We also appreciate your comments about luggage storage and are glad our 24-hour reception could assist. Your feedback helps us identify areas for improvement, and we will take it into consideration to enhance future guest experiences. We hope you find accommodations better suited to your needs on your next trip.
مستخدم نزيل
Solo Plus with F&B Credit
تم التسجيل الوصول مارس 2024
مسافرون منفردون
4 تقييم
2.0/10
تم النشر في 9 أبريل 2024
史上最差的酒店,千萬不要住!
ترجمة
رد من مكان الإقامة: We’re sorry to hear about your negative experience. Your feedback is important to us, and we’d appreciate the opportunity to learn more so we can improve. Please feel free to contact us directly.
مستخدم نزيل
غرفة مزدوجة بلس
تم التسجيل الوصول يناير 2024
العائلات
16 تقييم
8.5/10
جيد جداً
تم النشر في 4 أبريل 2024
房間屬實有點兒小,但因為怕太早趕飛機衹能將就了
ترجمة
رد من مكان الإقامة: Thank you for your feedback! We understand the convenience of staying close to the airport for early flights, even if the room feels a bit small. We appreciate you choosing us and hope to make your next stay even more comfortable.
Naxiesuixinerxingderizi
Solo Plus Room
تم التسجيل الوصول يناير 2024
مسافرون لغرض العمل
2 تقييم
10.0/10
متميز
تم النشر في 19 فبراير 2024
不錯距離機場很近
ترجمة
رد من مكان الإقامة: Thank you! We’re glad our close proximity to the airport made your stay convenient. Hope to see you again soon!
Silvino
Solo Plus Room
تم التسجيل الوصول يناير 2024
مسافرون منفردون
29 تقييم
9.5/10
مميز
تم النشر في 18 فبراير 2024
The room was quaint, but everything about this hotel was decent. The bathroom was big enough, very clean, and has top-of-the-line sundries. It was very conveniently located just below the departures hall. Because of its size, there’s really not much to expect, but the cleanliness and service are superb. I did have one concerning experience when my room suddenly was filled with the smell of suffocating engine fumes, and I was woken up in the middle of the night. I have written a letter about it; I am waiting for the hotel’s response.
ترجمة
رد من مكان الإقامة: Thank you for your detailed review and for highlighting our cleanliness, service, and convenient location. We’re glad those aspects of your stay met your expectations. However, we’re very sorry to hear about the unpleasant experience with the engine fumes—it’s certainly not something we take lightly. We appreciate that you’ve reached out directly, and please be assured we are investigating the matter thoroughly. Your comfort and safety are our top priorities, and we hope to resolve this to your satisfaction soon.
jiggerynson
غرفة مزدوجة بلس
تم التسجيل الوصول يناير 2024
الأزواج
9 تقييم
10.0/10
متميز
تم النشر في 11 فبراير 2024
Excellent,say no more just actually it's in the arrival hall literally and I'm in love with the bathroom and the smell of the place it's so nice
ترجمة
Girlie Tremocha
غرفة مزدوجة بلس
تم التسجيل الوصول يناير 2024
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 11 فبراير 2024
Comfy and nice👍
ترجمة
رد من مكان الإقامة: Thank you so much for your wonderful feedback! We’re thrilled to hear you love our location right in the arrivals hall and enjoyed the bathroom and atmosphere. We can’t wait to welcome you back soon!
مستخدم نزيل
Solo Plus Room
تم التسجيل الوصول يناير 2024
اخرى
2 تقييم
4.0/10
تم النشر في 6 فبراير 2024
房間和監獄cell一樣抑鬱和小。沒有窗户。沒有工作台。不可以調節空調(酒店統一中央調節)。隔音巨差, 可以聽到門外每一次開門的聲音,一晚上因為這個完全沒睡。完全不推薦。價格也快一千。如果知道這麼差,我肯定會花多點錢住旁邊的Rydges, 或者國內客運大樓附近的酒店。
ترجمة
رد من مكان الإقامة: Thank you for sharing your honest feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially regarding the room size, noise, and comfort. Your comments about soundproofing and temperature control are taken seriously, and we will review them with our team to improve guest experience. We understand the importance of restful sleep, and we regret that we fell short during your visit. We appreciate you giving us a try and hope you find accommodations better suited to your needs in the future.
مستخدم نزيل
غرفة مزدوجة بلس
تم التسجيل الوصول ديسمبر 2023
مسافرون منفردون
1 تقييم
10.0/10
متميز
تم النشر في 29 يناير 2024
Nick was an angel. He brought me some food because it was my birthday. Will definitely stay again.
ترجمة
رد من مكان الإقامة: Thank you so much for your lovely words! We’re delighted Nick could make your birthday extra special. We can’t wait to welcome you back for another great stay!