Heritage the Villas

Had a an enjoyable relaxing stay. Villa is large/comfortable and private. Lots of options for restaurants in the 2 adjoining hotels that we had full access to. The service from the front office team in particular was exemplary and they were able to deal with any issue/request effectively and efficiently.

What an amazing week in Mauritius staying at a villa at the Heritage resort. From the moment we arrived, we were made to feel special. Our flight landed early in the morning, before check in, but Melanie and the team helped us check in and then took us to the restaurant so we could have breakfast. We then back to the reception where they had a room where we could get freshened up and changed before we went to explore the resort. This was great as we made the most of the time and gathered our bearings, whilst waiting for our villa to be ready Melanie then escorted us to our villa and gave us a tour, as well as showing us how to use our gold buggy and how to get to and from the resort in 5 mins. The villa was stunning, a home away from home with all the amenities you need for a family, kitchen, living room, multiple bedrooms and bathrooms, pool and outside seating areas and of course a laundry room. The views from our pool and bedroom balconies were beautiful! We went for the gourmet bliss package (all inclusive) and this was great as all of our meals, drinks and mid afternoon treats were included. We made the most of this where we could, eating at pretty much every restaurant at least once, and then on the day we were out exploring, they organised a picnic for us to take with us. The golf club also has a restaurant which overlooks the golf course and mountains, we really enjoyed this as it was a la carte and never busy, unlike Annabella’s where most of the hotel guests seem to go. The pools, activity centre and beach were so clean and well maintained, we loved spending time at the Heritage Telfair pool and watching the sunset from the beach. Telfair is a more chilled vibe, a lot less busy and more lighter tones, whereas Awali is definitely more busy and upbeat with wooden, earthly tones. We’re so glad we decided to stay in a villa as we got to have our own space but use all of the facilities across the resort, it never felt like it was too far to get to. I can’t thank all the front of house team and catering teams enough!

The hotel is spread over a very large parcel of land. Has many things for families and children to do : multiple pools and restauwith great food. The chefs even went out of their way preparing lovely veg food for us. . We did encounter some issue with Acs not working in our room but the hotel made up for this issue very well by offering discount at the spa and some yummy champagne. Every villa comes with a buggy to drive around which was great fun for the kids.

This was our second trip to Heritage Villas Bel Ombre. From the moment we arrived, we were impressed by the size and comfort of our villa. It was spacious, beautifully maintained, and came with a private pool that we enjoyed every day. The kitchen was fully equipped with everything we needed, which made it easy and convenient for us to cook meals almost daily. The villa's location was perfect—offering stunning views and plenty of sunshine for relaxing. Having access to the nearby hotels amenities, including the gym and spa addes to our enjoyable experience. The Villas reception were helpful every step of the way and assisted us with restaurant, golf and outdoor experience bookings. Overall, we had a fantastic experience and we’re already looking forward to returning soon.

Terrible place. Staff doesn’t care: They tell u to sleep on the floor or leave. Do not stay here with kids . That’s us sleeping on the floor coz our Acs don’t work in a 4 bedroom villa. We dealt with a lady called Melanie at the front desk and she had an attitude of leave coz your reviews are meaningless

Die Villen sind super und der Ausblick ist fantastisch. Die Hotelanlage ist sauber und sehr grün und grenzt direkt an das Naturreservat an. Das Personal ist zuvorkommend und aufmerksam. Das Hotel ist familienfreundlich und es gibt in jedem Restaurant ein kids-Menü. Jede Villa hat ein Golfkart und es ist alles gut zu erreichen. Am Strand gibt es eine große Auswahl an Aktivitäten, wie z.B. Tretboot, SUB's, Kajak und Co. Der Conciergeservice ist immer über WhatsApp erreichbar und tut alles um einen den Urlaub zu erleichtern und zu verschönern. Wir haben keinen Grund gefunden nicht nochmal hierher zukommen.