Riu Turquoise - All Inclusive

Hotel is very nice and well staffed! Highly recommend for couples and families

I think this hotel has the best view when it comes to the view of the lagoon and the fun activities you can watch close by. Service was great, food was amazing!

It was awesome staying there but there was a hiccup at one point, we booked the place to have access to the sauna and jacuzzi and it was closed during our stay without notification, so instead we decided to have a warm bath but the water from the bath was yellowish.. that said.. they changed us rooms, also gave us a bottle of champagne and a free 50mins massage session.. in all though, it was a nice place, the food was awesome and lovely atmosphere!

Beautiful hotel, in great grounds, with a good beach. That is the only highlight for this hotel. Our break was meant to be a recharge, and a little winter sun. Sadly that has not been the case due to poor management of public areas. No matter where you are in the resort the squeal, and screaming of children is not far away. At the pool, there is a lovely swim up bar, with clear signage as adult only, but more often than not children out numbered the adults. Are adults raised this via the app, at reception, and at the bar but no change throughout the week In the evening there is a bar at reception, and the entertainment club. The club is your usual mix of entertainment and engaging for children. This is obviously not enough for some as the reception bar had hoards of children running, screaming, and running over furniture. This was whilst at least 5 members of staff loitered with no interest. I would not recommend for adults, or for those with well behaved children.

We will Not go back until they sort out the Wind issue & Lack of Fun & Entertainment I Kitesurf so love the wind on the water but the Family refuses to return because it is unbearable for them at the Pool in the wind. Having stayed at the RIU Creole at this location before Head Office demolished it, the Turquoise is a horrible disappointment. Review after review has told them so since it opened 9 months ago and they have done nothing to fix it . How sad and infuriating ! The Head Office architects, clearly never visited Mauritius before becasue they faced the main building into the wind so it howls all day and all night over the swimming pool and even through reception. The passages are literally wind tunnels ! The only spot with no wind is the Theatre where the old swimming pool used to be. Yes, ****** get jobs too. From the most exciting fun hotel in Mauritius to the Worst ! There used to be epic live musicians in the huge thatch covered lounge sitting area that could seat 200 people around the main bar. They used to start at 6.30pm and finish around 7.30pm. Then you'd have a nice dinner and thereafter head to the nightly show in the Theatre connected to the main covered lounge area. Now the only place to sit under-cover is at reception, where maybe 30 people can sit in a howling gale. It is horrible. It is all Concrete and fake plastic plants. No traditional Mauritian Reed Thatch. However: It can be redeemed ! 1) Cover the central open seating courtyard area in front of Reception 2) Add Glass stacking doors around to act as a wind-shield when its really unpleasant 3) Add a bar in the new covered lounge with an entertainment stage 4) Fire the ****** that destroyed a perfectly good hotel that only needed a refurbish Lastly, there is nothing more irritating than being told you cannot go to one of the two speciality restaurants becasue it is fully booked and then you to walk past them and see they are 80% empty every night and closed every other night. Having visited RIU Creole every year since 2016 its so sad to be forced to go somewhere else. ****** ! It is almost a year since the new horrible hotel opened and they have done nothing to fix the issues despite hundreds of reviews saying the same things. ... Oh Wait, you know how miserable the wind can be for the Family, then you convince them to just try to Windsurf... The Hotel no longer offers windsurfers for Guests to use ! You can't make this stuff up !!!