مستخدم نزيل
28 مايو 2025
This hotel is NOT a 5*. Very old, dated and grubby. On arrival (which unfortunately was late), there was a queue to check-in, just two staff members working - not what you want when tired. Missed dinner so was given a paper bag containing a bread roll, jam, butter, small croissant, bread sticks, soft apple and brown banana. As I had paid for dinner this replacement was unacceptable. Room was big but very old. Cracked tiles everywhere, stains on walls, rust marks, bathroom bin rusty and the bed was very uncomfortable. The smell of sewerage in the bathroom was awful and was there for most of the holiday. The shower did not drain away, would flood into the bathroom. The mini had not been refilled. The TV was supposed to have over 90 channels, only about 23 worked and none of the english channels worked at all. Very few lifts, to get to our room was a long walk along three corridors and pass 23 rooms. I met an elderly couple and the wife was on walking sticks and could hardly breath, they were too worried to ask to be moved. The whole of the hotel is similar, stains throughout the corridors carpets, faded carpets, light bulbs blown, curtains coming off the rails, cracked and broken tiles, chipped and cracked crockery in the dining room, teapots missing lid finials and the list goes on. SPEND SOME MONEY Sheraton/Marriot. One afternoon on returning from the pool, a nice stinking dirty cloth had been left in the bathroom sink!!!!!
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